ITSM, Education, and Training. ITIL Expert and ServiceNow trainer. Swimmer. Pursuing learning, life, fun, fitness, and adventures where-ever they may be found.
#ServiceNow tip of the week: build a certification study team!
🕗 Set scheduled (30-60 minute) meetings
📊 Create your own multiple choice questions and research answers as a team (make sure to cite—doc, page, link as you go)
🙂 Have fun while doing it
Hey folks - just finished some thoughts on the Medium: Insights from (watching) the Kid on my Couch: It’s (always) harder than it ever was https://t.co/tXMnmk4lbG If you get a chance - lemee know what you think?
@Fotographme1@WeUseServiceNow More to say on this - it can be hella confusing - and with that in mind I’m going to try to put together a 5 -8 min video in next couple days - ill post link meantime if you’ve got more specific guidance on what your looking at - shoot me a dm
@Fotographme1@WeUseServiceNow - Once you’ve gotten set up on NowLearning - start with the “essentials” class
- take a look at the “personas and paths” to orient yourself
- focus first on classes that day “platform” and “fundamentals” as starting points
Help me unload a bunch of goodies I brought to K23. I’m at the RiseUp booth by the VR/AR experiences. Also, the person that can show me they walked the most steps this week can get a special gift (or if no one posts by 1p) I’ll just give it away!
K’so file this under - “experiment” ima be parked here (back corner of the expo hall - “meetup pavilion”) for about an hour - taking notes of the things n ppl I’ve met so far - come wave if you want to nerd out on teachy trainy things !
Knowledge 23 - PreConference Training Day ONE - what’s YOUR Takeaway?
Reviewing and SHARING what you learn is one of the best ways to consolidate knowledge.
Like this Post / Thread - Put a comment here with your ONE takeaway today.
@benredux@micahjrussell#knowledge23#riseup
12 years ago today I was heading for a conference held under a tent. Today. . . it’s a little bigger. But one thing has stayed the same: The best people. The best ideas. The best collaboration. #Know23#RiseUp
If you're at Support World this week, please come to my presentation tomorrow! I'd love to have you join me.
If you cannot and would like to connect, please reach out and ask. it would be great to spend some time together!
@FreshworksInc
The best part of #knowledge is the people and the ideas generated by mixing 'em togther. I can’t wait to share stories, ideas and tips and most importantly, lessons learned with Stacey Prezel, Antulika Bhadouriya, Patricia Bahlmann, and Ivano Bergamaschi at our roundtable 😁