@WEdeshiDeshi Hello. We have reported the faulty ad to the ad provider. They will evaluate our report and make a decision about the deletion of the ad from their database.
@WEdeshiDeshi Part3:
with our recommendation to amend their selection of ads for your region. This may however take some time, as the advertisement provider has their own company policies they have to adhere to.
Again, we are very sorry you had to experience such a situation.
@WEdeshiDeshi Part2:
Although we are restrained in what can be done in this matter from our end, we are grateful for the information you have provided us with. If you can send us some screenshots of the ad in question we will forward this feedback to the advertisement provider
@WEdeshiDeshi Part 1 :
Hello,
We are very sorry to hear about your unpleasant experience.
Our highest priority is to provide the best possible content to our players. This is, however, quite difficult, when it comes to ads since we rely on advertisement providers in this regard.
@MoSzi66 Please contact our support team, by sending them a ticket through the support button or this link: https://t.co/5fapeSL41e
Thanks for understanding.