SecondFi | HelpDesk

SecondFi is a self-custody neofinance platform built for spending, trading, earning, and saving with you in control.

[SecondFi | HelpDesk @secondfidesk]

Hello mate @MahendraGC13
Did you migrated successfully?
Have you also tried clearing your Lace App cache?

[Mahendra G C @MahendraGC13]

@secondfiapp I migrated to lace wallet in my computer but the asset is not showing up in mobile app installed earlier. I hope you respond me back

[SecondFi | HelpDesk @secondfidesk]

Hello mate @MahendraGC13
Did you migrated successfully?
Have you also tried clearing your Lace App cache?
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Apology mate @HenryTG6
The same instruction as the migration tool goes for your NIGHT drops.

[HenryTG @HenryTG6]

@secondfiapp Can you explain how we can claim our Midnight Tokens with the hacked wallet?

[SecondFi | HelpDesk @secondfidesk]

Apology mate @HenryTG6
The same instruction as the migration tool goes for your NIGHT drops.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Apology mate @Sneksy7
You’ll have to update your other assets via same migration tool.

[Teresa @Sneksy7]

@secondfiapp Please advise when we will be able to migrate Non-Cardano assets??
The lack of transparency on this issue is becoming concerning

[SecondFi | HelpDesk @secondfidesk]

@YDaryadar It’s possible.
Send a DM for step-to-step guidance.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @YDaryadar
Are you sure you finalised the migration when moving to Trust Wallet?
You should get your tokens there already.

[yaser daryadar @YDaryadar]

@LaurenceMCO @secondfiapp Hello,
No, I can't see it in Trust Wallet.
And yet, I transferred all my assets from SecondFi

[SecondFi | HelpDesk @secondfidesk]

Hello mate @raauul_06
That means you’ll have to recover to an entire new address.

[Raul ✌️ @raauul_06]

@secondfiapp What if my wallet was compromised but I have migrated some ADA that werent withdrawn to the hackers?

[SecondFi | HelpDesk @secondfidesk]

Hello mate @raauul_06
That means you’ll have to recover to an entire new address.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @RbenLoureno13
That is for those who were drained?
Did you follow migration tool?

[SecondFi | HelpDesk @secondfidesk]

Hello mate @RbenLoureno13
That is for those who were drained?
Did you follow migration tool?
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

We apologise mate @jeffcultcrypto
Are you on the latest version of our app?
Have you also tried clearing the cache and try again.

[JeffCult @jeffcultcrypto]

@secondfiapp “Could not prepare the transaction. Please try again”

[SecondFi | HelpDesk @secondfidesk]

We apologise mate @jeffcultcrypto
Are you on the latest version of our app?
Have you also tried clearing the cache and try again.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @YDaryadar
Are you sure you finalised the migration when moving to Trust Wallet?
You should get your tokens there already.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @VonSativa
Make sure you follow the migration tool and if your ADA is affected then use the access recover tool.

[Von Sativa @VonSativa]

@secondfiapp Ey send that fuckin bread yall owe fuck all that security shit

[SecondFi | HelpDesk @secondfidesk]

Hello mate @VonSativa
Make sure you follow the migration tool and if your ADA is affected then use the access recover tool.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @AnthonyB_NYC
The NIGHT drop will still be on your old address, but you can definitely update it to a new address.

[Astro.eth @AnthonyB_NYC]

@emurgo_io @secondfiapp you have to figure out how I can get my @MidnightNtwrk tokens from the the redemption process.
We trusted your platform as a secure destination.
We should not have to lose our funds because of your poor security.
Absolute BS!

[SecondFi | HelpDesk @secondfidesk]

Hello mate @AnthonyB_NYC
The NIGHT drop will still be on your old address, but you can definitely update it to a new address.
https://t.co/MFLUrmAXkS

[SecondFi | HelpDesk @secondfidesk]

Hello mate @tjrovert
Yes, you’ll have to use the migration tool via our app.
But make sure you’re updated to the latest version.

[TJ Rover @tjrovert]

@secondfiapp I already have my keys typed in to view my wallet on Eternl. Is there any need for me to migrate? Or just disconnect from SecondFi(Yoroi) is enough???

[SecondFi | HelpDesk @secondfidesk]

Hello mate @tjrovert
Yes, you’ll have to use the migration tool via our app.
But make sure you’re updated to the latest version.
https://t.co/MFLUrmAXkS