Eric

I've been known to rock.

[Eric @secretlyeric]

Been trying to upgrade my paid account for days — every attempt throws an error
I’ve opened tickets, never received an answer, and they keep getting auto-closed. Meanwhile, I can’t send client files.
Can someone from @WeTransfer please look into this?

[Eric @secretlyeric]

Starting to think @tunecore’s definition of “support” is just ignoring artists until they give up. Weeks since you said you’d escalate my case—nothing. Unreal.

[Eric @secretlyeric]

Still waiting on @TuneCore to follow up after sliding into my DMs and ghosting me. Artists deserve actual support, not dead air.

[Eric @secretlyeric]

.@TuneCore I’ve provided all requested info via DM, and was told my case would be escalated. It’s been weeks with no reply. This is regarding the removal of my EP for alleged ‘artificial streams’ (~1,000 total plays). Can you please update me?

[Eric @secretlyeric]

My EP was pulled by @TuneCore for “artificial streaming.” One track spiked for 1 day (~1,000 total plays). No bots, no paid playlists. 3 support emails, no answer. Artists deserve a fair review — can someone respond?