Samantha Green

Educator in urban communities specializing in reading and literacy instruction for life

[Samantha Green @securbanlegends]

It only took one month, four endless phone calls, a useless X chat, but finally on T-Mobile chat was able to cancel the account. What a scam @TMobileHelp @TMobile

[Samantha Green @securbanlegends]

Am I crazy or is @TMobileHelp @TMobile preventing people from canceling their home internet

[Samantha Green @securbanlegends]

The one thing I need president Nunez to implement at @FIU is accountability in departments. Just because these are young kids and are naive to the world doesn’t mean to take advantage of students.

[Samantha Green @securbanlegends]

JMMB spends so much money marketing their bank and their offerings as consumer friendly yet one phone call to their customer care line with forever never make you want to do business with them. @JMMBGroupJA more training less advertising if you care about overseas clients

[Samantha Green @securbanlegends]

@padlet I’m noticing for the past two weeks that my Padlets not newly created ones won’t open in Chrome but will open on Safari on my MacBook

[Samantha Green @securbanlegends]

@GovRonDeSantis in your quest to make FL great again can we start with @FIU ? I am flabbergasted that something as important as financial aid is outsourced to a company whose employees who don’t understand it but even more shocked that I’ve been waiting 15 days for a call back!

[Samantha Green @securbanlegends]

@HPSupport You mean customer care reps who say things like this? I couldn’t even make this up! The audacity to say yeah our systems messed up but it’s your fault

[Samantha Green @securbanlegends]

People joke about how hard it is to cancel planet fitness but what about HP Instant Print? I’m in a chat and they keep apologizing for their system failure but won’t refund me my money for continuously charging me. @HP how have y’all not been investigated for this scam?

[Samantha Green @securbanlegends]

On @VirginAtlantic upper class from JNB to LHR and it’s my first business class flight I couldn’t eat anything on. Choices were between seafood or mushrooms.. still waiting for staff to provide sugar for my tea. Rating 5/10

[Samantha Green @securbanlegends]

What a terrible customer service experience speaking with Adrian @VirginAtlantic . Still waiting on where it says that he has no legal requirement to transfer me to a supervisor. Thank goodness for Apple’s new feature of recording calls for agents like him.

[Samantha Green @securbanlegends]

After a nice enough stay at @canopybyhilton New Orleans they had to ruin it with piss poor @HiltonHonors @HiltonHotels service. Prepaid THC through Amex yet charged again in full and have gotten 3 different responses, no refund, and a manager refuses to call me back.

[Samantha Green @securbanlegends]

Why do I look at my camera this morning and see that someone just delivered my purple suitcase to my house.. woohoo @united !! Come thru! One down one to go!!

[Samantha Green @securbanlegends]

This is just a snippet but you see the one female manager rushing away because even she was embarrassed by the altercation and thank goodness for Alex who took over when Yevina just ignored us and went to the next customer by promptly seating us despite Yevihna’s objections

[Samantha Green @securbanlegends]

As one of maybe 20 Black cruisers on last week’s Discovery @PrincessCruises I will venture to say that your staff rarely has an opportunity to interact with us but all cruisers should hope NOT to be embarrassed and treated hostile when showing up for dinner by your hostess. Pt1

[Samantha Green @securbanlegends]

It's been seven hours and five days
Since @united took my bags away.
I go out every night and look a mess
Since you took my makeup and skin care away

[Samantha Green @securbanlegends]

Finally recovered from a longer travel weekend due to a canceled @united flight and decided to prep for my upcoming @MissyElliott concert on Thursday only for I realize that my favorite jeans and all my makeup is still lost into @united oblivion five days later 🤦🏽‍♀️

[Samantha Green @securbanlegends]

Finding a bright side to @united losing 2 of 3 suitcases: less laundry to do coming back from vacation 🤷🏽‍♀️🙅🏾‍♀️

[Samantha Green @securbanlegends]

@flySEA any assistance you can provide with Port Valet since their customer service isn’t grasping that this shouldn’t have happened?

[Samantha Green @securbanlegends]

So @united @PrincessCruises who put my baggage tag on someone else’s suitcase that was delivered to @SeaTacAirport using Port Valet? In other words, who is responsible for attaching the baggage tag that was printed two days before departure

[Samantha Green @securbanlegends]

@united Just spent 1.5 hrs on hold only to be told the same info I can already see in the app: one bag has yet to be scanned at SEA and two keeps going on earlier flights than us . Guess it makes no sense to call mid travel and just figure out what to do with no luggage @united