Seawitch Designs

Life-long greenie, scuba diver, sometime motorcyclist (it's in the garage, I'll get back on it soon), veggie, linguist, geek and born again crochet fanatic.

[Seawitch Designs @seehexe]

Fame at last! Me and daughter... we did pose for a photo but they clearly liked the sneaky one! Had a great day! Mac, Martina, Goran, Kim C, Venus! and Paloma F. 😊

[Wimbledon @Wimbledon]

It's a good thing we've got a second roof 😅

#Wimbledon #RoofForAll

[Seawitch Designs @seehexe]

@bbcshowstours hi (again). I had a text to say I have tickets for the News Quiz but half an hour later an email to say I haven't.. I would like tickets!

[Seawitch Designs @seehexe]

@bbcshowstours I received a text to say I had tickets for News quiz on 7 sept but then got an email to say I hadn't! Can you explain?

[Seawitch Designs @seehexe]

@TheNewsQuiz @BBCRadio4 @BBCSounds No need.. I was there!

[Seawitch Designs @seehexe]

@virginmedia In the meantime - we STILL have 'intermittent issues' with broadband. You have an obligation to fix this as it had been the case for 2 weeks.

[Seawitch Designs @seehexe]

@virginmedia - I wish to raise a complaint but get sent to you 'check a fault page. Since 21st jan we have had broadband problems. All I get is ' we know'. This is not acceptable. It's affected my work (I deliver IT training remotely) and my attendance at an art class. Fix it!

[Seawitch Designs @seehexe]

@virginmedia And your phones in your offices are down so we can't even ring to cancel contract@ the irony! 🤣🤣

[Seawitch Designs @seehexe]

@virginmedia Yup.. had seen that. The onus appears to be on us to prove the lack of speed. So after 25+ years of using you and your predecessors we're switching to a company that actively monitor service on a daily basis (btw we have no Internet now and didn't yesterday).

[Seawitch Designs @seehexe]

@virginmedia It was today... but we have broadband that is almost like using a dial up modem! And your customer service say you don't guarantee WiFi speed.

[Seawitch Designs @seehexe]

@virginmedia Intermittent - which is what it's had all week. Been to the complaints page - it sent me to the service page

[Seawitch Designs @seehexe]

@British_Airways - you've changed our flights and want us to agree... but have not mentioned accommodation. Can't get through on phone... please help!

[Seawitch Designs @seehexe]

@virginmedia No - no-one responded. Never got a call from the 'virtual' technician -does such a thing exist? (My husband tried and we did get an engineer on Monday but still have internet speed issues).

[Seawitch Designs @seehexe]

@virginmedia have no Internet, no phone, no TV.. and now looks the 'bot' has frozen passing me to the 'team.

[Seawitch Designs @seehexe]

@virginmedia 5 mins left. And there is no way to complain. Apparently the hub isn't connected properly. WE KNOW. IT'S SOMETHING YOU HAVE TO FIX OUTSIDE.....

[Seawitch Designs @seehexe]

@virginmedia Never accept a 'virtual technician' call from @virginmedia. 'Virtual' means non-existent.

[Seawitch Designs @seehexe]

@virginmedia STILL WAITING

[Seawitch Designs @seehexe]

@virginmedia 5 mins left. And there is no way to complain. Apparently the hub isn't connected properly. WE KNOW. IT'S SOMETHING YOU HAVE TO FIX OUTSIDE.....

[Seawitch Designs @seehexe]

To anyone thinking of changing to @virginmedia. Don't. You pay over £100 pcm for a service that only works half the time Fixes work for a week or so, then the broadband goes slow or stops. TV is pixilated. And it's never something to do with their service.

[Seawitch Designs @seehexe]

@virginmedia Have finally got a 'virtual ' technician booked for today. Let's see what happens...

[Seawitch Designs @seehexe]

@virginmedia I only got automated messages which closed the call. Have finally managed to get through to a person using the online chat. But this took 90 mins- for £104 pcm this is a poor level of support.

[Seawitch Designs @seehexe]

@virginmedia Have tried that already, no issues apparently. (And can't use 150 as the phone isn't working...)