I donโt give a damn how old someone is, or if they have an underlying condition, every single life is equally important. Those casually suggesting they should be sacrificed in this #Coronavirus crisis for the greater economic good are disgusting.
Whereโs our humanity?
@monzo my friend @JAIMALMISTRY@jaimantra has had a security block on his account for over 2 weeks! No one is helping Its appalling that you think it's ok to hold peoples money for this long? How do propose he survives when he has money that he cant access?
@monzo@t_blom will we be taking legal advice and go via the financial ombudsman + make sure the many cases I have come across on social media take this once again to the media also @BBCWatchdog@OmbudsmanUK
@t_blom please see my tweets to @monzo and do all you can to help. The service we have been receiving is shocking leaving us out of pocket in a time of need... when we have money, but Monzo thinks it is acceptable that we can't access it!!
@monzo@t_blom Hiw about you do the right thing, contact him and resolve it. Rather than him having to chase you?! Which is also pretty disgraceful. You have no right to hold someone's money that they use to live on a daily basis.
@monzo@t_blom He has had NO help NO real answers or a time frame or even the slightest knowledge what is happening to HIS money that he needs NOW. In the current climate this is even worse @t_blom@BBCWatchdog
@monzo@t_blom Another generic reply. Do you think he hasnt emailed already? Numerous times? I have never heard of any bank taking this long to unblock an account especially when nothing is wrong. Your email team clearly have no real clout or ability to help! Disgraceful