Bill Segel

[Bill Segel @segel_bill]

https://t.co/K7NRBQYU27

[Bill Segel @segel_bill]

An ISG Provider Lens™ report says insurance companies are turning to platforms like Duck Creek to replace legacy systems. Service providers are helping to modernize software stacks and integrate Duck Creek’s cloud-based digital capabilities. https://t.co/KnuefQd3A6

[Bill Segel @segel_bill]

ISG's Matt Aslett tells TechTarget StarTree's support for the MCP open standard will be critical in enabling applications deployed on StarTree to benefit from agentic workflows, and it will facilitate support for real-time intelligent applications. https://t.co/I7Nwq5PiEq

[Bill Segel @segel_bill]

As Google opens Workspace to third-party AIs, ISG's Dee Anthony tells Reworked it suggests a trend toward AI-neutral platforms, pushing the industry toward more flexible ecosystems and creating opportunities for new entrants and greater user choice. https://t.co/ILlC3sbwhD

[Bill Segel @segel_bill]

An ISG Provider Lens™ report says the use of AI in Salesforce deployments has become a major trend in Brazil, often to improve CX and operating efficiency. Brazilian enterprises are partnering with leading service providers for guidance. https://t.co/Ev2yZK04su

[Bill Segel @segel_bill]

An ISG Provider Lens™ says enterprises in Europe have dramatically scaled the use of GenAI across the product development lifecycle to automate design, enable hyperpersonalized CX and create synthetic data for testing and model optimization. https://t.co/c0lszMaMML

[Bill Segel @segel_bill]

An internal knowledge base is a perfect introduction to AI because it’s practical, low cost, and reduces risk by staying internal, ISG's Loren Absher says in InformationWeek. Open-source tools and pay-as-you-go AI services keep the upfront investment low. https://t.co/1ey5edGMGH

[Bill Segel @segel_bill]

An ISG Provider Lens™ SAP report says Asia Pacific is becoming a growth market for SAP, with many companies building completely new SAP implementations on S/4HANA as part of larger digital transformations. https://t.co/BAatpTd9bI

[Bill Segel @segel_bill]

An ISG Provider Lens™ report says advancements in the SAP landscape are shaping market dynamics in the U.K. and creating demand for SAP-related talent, with specific need for expertise in S/4HANA, cloud technologies, artificial intelligence and security. https://t.co/lGIV9cNEIz

[Bill Segel @segel_bill]

Upcoming ISG Provider Lens™ reports will cover companies that offer specialized expertise, innovative strategies, actionable insights and outsourcing services to agencies and organizations that serve governments in the U.K. and Australia. https://t.co/5v2jd5cbQt

[Bill Segel @segel_bill]

U.S. enterprises are more open to SAP S4/HANA cloud migration with advances in GenAI and real-time analytics, an ISG Provider Lens™ report says. Providers are deploying new technologies to reduce client concerns about risks and delays in moving to cloud. https://t.co/CRvHd9NDW7

[Bill Segel @segel_bill]

An ISG Provider Lens™ report says agricultural enterprises in Brazil are investing in technologies and services to transform operations for scale and efficiency, and in some cases, agribusiness has more data to work with than manufacturers do. https://t.co/U7cb1mERmq

[Bill Segel @segel_bill]

Upcoming ISG Provider Lens™ reports will examine providers leveraging GenAI, agentic AI and other technologies to help enterprises redefine their contact center operational frameworks and improve end-to-end customer experiences. https://t.co/w4kEZTYR6o

[Bill Segel @segel_bill]

Workday’s ability to ensure superior user experience has led it to capture more than 40 percent of the cloud HCM market. An upcoming ISG Provider Lens™ report will analyze the strengths and competitive positioning of Workday provider partners. https://t.co/N1jXE4J7QS

[Bill Segel @segel_bill]

As VMware partners adapt to the VMware platform, offering infrastructure modernization, application development and integration, platform optimization and governance and management, an ISG Provider Lens™ report will evaluate the VMware partner ecosystem. https://t.co/83s01EOUci

[Bill Segel @segel_bill]

An ISG Provider Lens™ report says Salesforce’s transition to an agent-first operational model is a catalyst for business and societal transformation in the U.K. Autonomous agents will increase business efficiency and customer service levels. https://t.co/px8W5RYnQp

[Bill Segel @segel_bill]

ISG's Namratha Dharshan talks to Women Entrepreneurs Review Magazine about the evolving research and insights landscape in India, and the need for human-centric approaches, redefined CX strategies, and new KPIs in an AI-driven business environment. https://t.co/MvnLd4vMjr

[Bill Segel @segel_bill]

Enterprises in the U.S. are investing in new technologies and services from the Salesforce ecosystem as they explore the potential of AI. An ISG Provider Lens™ report notes Salesforce CRM gives enterprises the ability to access and use big data. https://t.co/svdAwz5vdY

[Bill Segel @segel_bill]

Enterprises in the U.S. are investing in new technologies and services from the Salesforce ecosystem as they explore the potential of AI. An ISG Provider Lens™ report notes Salesforce CRM gives enterprises the ability to access and use big data. https://t.co/n5tgXzuGZ1

[Bill Segel @segel_bill]

A 145% surcharge on goods from China will further stress IT budgets. ISG's Jeff Orr tells Cybernews he hopes this will boost investments in local solutions and potentially bolster the cybersecurity ecosystem, but for now, tariffs manifest as challenges. https://t.co/DDraSLa9h8