@SamsungUK They have passed my case to the relevant team. Thats what there online shop said a month ago. They can't give me a date of course. Folks beware when they advise you to buy another product before refunding you for the first order they failed to fulfil.
@SamsungUK@SamsungMobile#complaint#GalaxyS21Ultra
You faild to fulfil my order. I was advised to get an alternative, I did but you faild to refund the 1st order. 3-5 day you said. Its been over month since you cancelled the order made on 23 March. please refund my £1089