@Niva_Bupa It's really frustrating now, and multiple times, I have to call the customer care and explain the same thing. I want an experienced person to understand my ask abs resolve the issue. Hospital has shared the reconsideration letter which has not been looked at all.
@Niva_Bupa I have been struggling with your team to get an update on my Cashless claim and its been more then 20 hrs that the Service request # 20352043 had been raised and still no update. Multiple emails has been sent and no response been received from your end.
@Niva_Bupa Ticket was closed with the same rejection note as stated on the Cashless claim. I really don't understand if the customer care executives are experienced enough to handle the customer queries.
This is that time when all that matters is the lives of our people. And we need to do anything and everything it takes. I pledge to contribute Rs 25 crores from my savings to @narendramodi ji’s PM-CARES Fund. Let’s save lives, Jaan hai toh jahaan hai. 🙏🏻