Kate Eaton

[Kate Eaton @Senlac]

@Se_Railway @MsCarolynDixon Which is it? Are trains running out of CST to Platform 3 or are they not? The announcements here are saying no trains until further notice. You could do so much more on comms for your passengers

[Kate Eaton @Senlac]

@Se_Railway @wooders5000 It's the delayed 0746 NEH to CST. The lack of announcements from either driver or platform staff makes the situation even worse.

[Kate Eaton @Senlac]

@BenJobson4 @Se_Railway The 0746 has faulty doors at the rear. Not that you'd know, as there are no announcements on the train or platforms. So no-one can board the last four carriages.

[Kate Eaton @Senlac]

@Se_Railway why is the 0746 NEH to CST running 7 minutes late?

[Kate Eaton @Senlac]

@Se_Railway @kilotter Why have all the Cannon St trains been cancelled on the Sidcup Line? Why these specifically when you are running trains to CHX? You only provide us with two an hour at the best of times.

[Kate Eaton @Senlac]

@Se_Railway Why has this outage affected trains running on the Sidcup Line?

[Kate Eaton @Senlac]

@Se_Railway Trains are still delayed, and what is the point of your app notifications if they don't alert commuters to this incident?

[Kate Eaton @Senlac]

@Se_Railway As well as the one at Woolwich Arsenal you've just this minute tweeted about?

[Kate Eaton @Senlac]

@Se_Railway why are do many trains showing as delayed from CST now?

[Kate Eaton @Senlac]

@Se_Railway @fgraham87640 Just FYI the buses from Eltham station to New Eltham are single deckers, only run every 15 to 20 minutes and completely inadequate for the number of commuters impacted by today's disruption. There are no direct buses from Dartford to New Eltham, Lee, or Mottingham.

[Kate Eaton @Senlac]

@Se_Railway @SEbod_SE Hi, where was this signalling problem please?

[Kate Eaton @Senlac]

@BenJobson4 @Se_Railway I think two successive peak time cancellations on the Sidcup Line is more than just "some". 7.30 and 7.36 NEH services, unable to board 7.46 to CST as a result. A quick look at live departures for e.g. Charlton shows far fewer cancellations.

[Kate Eaton @Senlac]

@Se_Railway Both my trains cancelled today then. Thanks.

[Kate Eaton @Senlac]

@Se_Railway will you hold the 1559 Sidcup Line service to give the passengers now having to change at LB to catch it, a chance to make the connection? Given that you cancelled it at CHX?

[Kate Eaton @Senlac]

@Se_Railway I know, thanks. I also know passengers who have no choice but to use your services shouldn't have to allow 90 minutes to get to central London from zone 4 as i did today and it still wasn't enough.

[Kate Eaton @Senlac]

@Se_Railway why is the already delayed 11.35 NEH to CHX sitting at Hither Green? You cancelled the previous Sidcup Line service as well. So this service is rammed. As usual, we can't rely on your company to get us anywhere on time.

[Kate Eaton @Senlac]

@LloydsBank hello, the online validation process for payments via the app seems to not be working properly for me. I'm getting payment declined notices even though I have authorised the payments and got in-app confirmation of approval.

[Kate Eaton @Senlac]

@Se_Railway Thanks, is that the lift, or the escalator? The latter has been out for over a week now.

[Kate Eaton @Senlac]

@Se_Railway hello, I see that the lift between platform 8/9 and the concourse at London Bridge is now out of order, as well as the faulty down escalator. When will these be repaired? Not really good enough for mobility-impaired passengers to send them to Waterloo East, is it?

[Kate Eaton @Senlac]

@Se_Railway @MissWhyOh It's a *new Citybeam*. What went wrong with it on Tuesday? What's wrong with it today?