sam horrocks

Closet crocheter, always working towards the next holiday n 'keeping the faith'!

[sam horrocks @senorahorrocks]

@MandyandRic @Primark Are you any further forwards @MandyandRic? My store is Pompey too. I got an email from customer service this morning saying I can take my click and collect to any store!! Useless no acknowledgement that the system is down and no news about whether it is backup!!

[sam horrocks @senorahorrocks]

@Primark went to my nearest store today which is not in my town to return a click and collect, paid for parking to then be told the whole system is down and has been since yesterday- when can I get my refund?

[sam horrocks @senorahorrocks]

@MandyandRic @Primark If you look on their fbook page and look at comments there are loads of people with problems with delivery's gone missing and people not getting refunds etc. Its obviously been a problem for a while - its time they made an announcement as to what is going on.

[sam horrocks @senorahorrocks]

@Primark I have sent a DM now

[sam horrocks @senorahorrocks]

@Primark DM link doesnt work - not sure how you are going to look into your system outage from my email address that doesnt make any sense??

[sam horrocks @senorahorrocks]

@BrittanyFerries Nothing is working

[sam horrocks @senorahorrocks]

@dfds_ukire You said you have sent me confirmation which show I have paid but may account still shows I owe you money!

[sam horrocks @senorahorrocks]

@dfds_ukire I paid in full for my booking in Nov 24 and have confirmation now my account says I owe you more - can you help please?

[sam horrocks @senorahorrocks]

@dfds_ukire I will dm you

[sam horrocks @senorahorrocks]

@SkyUK can I have an update about the download issues in SO and PO postcodes. You say its @Openreach and they say you are their customer and can ask you account contact anytime. No catch up or downloads since June and Sky have 'closed the issue'

[sam horrocks @senorahorrocks]

@SkyUK can I have an update about the download issues in SO and PO postcodes. You say its @Openreach and they say you are their customer and can ask you account contact anytime. No catch up or downloads since June and Sky have 'closed the issue'

[sam horrocks @senorahorrocks]

@VuelingVA I am trying to set up an account but there seems to be an issue with that part of your website!

[sam horrocks @senorahorrocks]

@WeAreOpenreach @SkyUK @sky Perhaps you could still pass to the relevant department heads that customers are not happy with this level.of service ask for it to be investigated and an update to the provider

[sam horrocks @senorahorrocks]

@WeAreOpenreach what's happening with the @SkyUK download/catchup issue SO31 & PO14? It has been months now with no solution and we are being forced to change broadband provider which I don't want to do - this is an openreach issue apparently!

[sam horrocks @senorahorrocks]

@WeAreOpenreach @SkyUK Our provider @sky is not getting any info from open Openreach at all - that is part the issue - 3 months so far tha I am aware of!

[sam horrocks @senorahorrocks]

@currys I have sent a dm with screen shots

[sam horrocks @senorahorrocks]

@currys I need to speak to someone about a GDPR breach I have received information showing another customers details to my phone number!

[sam horrocks @senorahorrocks]

@British_Airways I have added 2 meals my booking about 4.5 hours ago and still dont have confirmation yet the money is reserved on my credit card. We fly on Saturday.

[sam horrocks @senorahorrocks]

@APC_Spain do you have an office in Playa Flamenca?

[sam horrocks @senorahorrocks]

@vauxhall Quote without 2 x MOT £825 #MyVauxhall
Then add £70 for 2 x MOT
Go to payment page another £70 is added!