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[Sephora @Sephora]

@monalisamarie_ @monalisamarie_ We are sorry to hear! Please DM us your information.

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@MissJenJenXX @MissJenJenXX Oh no! We are sorry to hear about that. Please DM us so we can take a look for you.

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@chaarlyze @chaarlyze We are sorry to hear that! Please DM us so we can look into your order.

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@dannarebb @dannarebb Sorry to hear that! Please send us a DM with your registered email address so we can look into this for you.

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@Cajunincle @Spaceysoka @Cajunincle Sorry to hear there was an issue with your order! Please send us a DM with more information including your order number so we can look into this for you.

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@Beauty4Ashes8 @Beauty4Ashes8 We're sorry to hear that! Please send us a DM with more details so we can review this for you.

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@Geo31369759 @Geo31369759 Sorry to hear that! Please send us a DM with your order number so we can look into this for you.

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@product_snob @product_snob Oh no! Please DM us the order number so we can take a look for you.

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@B_LifeAsIKnowIt @B_LifeAsIKnowIt Hi there, we're sorry this happened. Please DM us your order number and the names of the damaged items so we can look into this.

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@seekingyaks @seekingyaks Oh no! Please reach out to the Sephora UK team for further assistance. This is the Sephora X Team for the U.S. and Canada only.

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@xorxromie @xorxromie Oh no! Please DM us so we can help you out.

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@AliciaJnai @AliciaJnai Hi there, we’re very sorry to hear about your experience. Please DM us your registered Beauty Insider email and the date and location you visited so we can look into this.

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@taggieoharas @taggieoharas Hi there, we're sorry to hear about this. Please DM us your order number so we can look into this.

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@carley_marissa @carley_marissa Hi there. We’re really sorry your samples didn’t arrive. Please DM us your order number. We’ll be happy to help!

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@SIMPLYTOYIN @SIMPLYTOYIN Oh no! Please DM us so we can check for you.

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@ThaGalacticGirl @ThaGalacticGirl Hi there, we’re sorry you haven’t been receiving your sample selections. Please send us a DM with your order number(s) and we'll look into it right away.

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@sdunya98 @DoorDash @sdunya98 We are sorry to hear that! Please DM us your information.

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@Yatta_Babyyy @Yatta_Babyyy Oh no! Please DM us so we can help you out.

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@pseudoriax @pseudoriax We're sorry to hear that! Can you please DM us with your order number or registered email address?

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@bunnywithaknife @bunnywithaknife Sorry to hear that! Please send us a DM with your registered Sephora email so we can review this for you.