@AMCPlus doing the Amazon channel AMC plus black Friday deal, and all of shudder, ifc, and Sundance channels are supposed to be included. But I'm not seeing them especially the shudder content. They're showing as a standalone subscription to shudder channel. What's the what?
@kpassiton love you guys, but the app on fire TV stick doesn't let me come back to the place I left off on a show. So if I press stop & go back to play then I'm back at the beginning & have to try to remember where I left off& forward to it. I'd love to see that app feature added
@chatrmobile Thanks for replying. Sorry for my belated reply. Yes I had to tried to restart it before I texted, but it seems to have resolved itself. Not sure what the what was
@amazonmusic really hate that I can no longer fast forward out of a song I don't like. Even stingray music lets you do that. Not happy with this change.
Happy Pumpkin Dancy, y'all!!๐ The countdown to Halloween begins! I can't wait to see Bryan Fuller's costume this year!! Hoping we get to see Hugh Dancy's too!
@Moto_Support I have tried every method to get my Moto e cell phone to transfer files onto my Dell laptop to no avail. I made sure it's in transfer mode during a USB tether, I even tried bluetooth, I updated all the drivers via the Windows update as your site suggests and no joy.
@AMCPlus tried to DM you but no reply. AMC plus channel on Amazon prime in Canada is a serious hot mess. Can't access most of the shudder titles that are supposed to be included, IFC seems to have almost disappeared. Was going to unsubscribe, but that I try to touch base first.
@Shawhelp I subscribe to crave through you, but when I try to login to the app via my provider, you, I'm getting error message saying there's trouble connecting with my provider during the sign in. But if I go to your page I sign in to my account just fine. Can you help?
@CraveHelp your crave app has been randomly signing me out for a few months, but this time it won't let me sign back in. First an error message that I'm not internet connected, which I am. now it won't connect to my service provider to finish login. Please advise ๐
@AmazonHelp Then I'm going to need a direct phone# or a link to a phone number because your steps don't work. I just tried them 3 times. This is what I was concerned about, trying to get to someone to talk to ๐. Your steps lead down a rabbit hole but not to customer service I'm afraid
@PrimeVideo sadly update you did to the fire stick means that some of my subscriptions are inaccessible. I'm having to use Alexa to bring me to what looks like the old versions so I can watch. you rolled out this update way too early. Please figure out how to fix this
@AmazonHelp Okay, it's happening more and more so I tried to follow your steps and it didn't take me to any way to contact you. Can't you just give me the Canadian customer service phone number for prime video and channels? So far I'm seeing it on various shows on both britbox and AMC
@AmazonHelp This was clearly a premature buggy update. I just did multiple attempts on Alexa just to get a show to play by trying to find a non-updated version. It's not all of the shows, and it's definitely on the channels for multiple shows. I found it on three shows on one channel so far
@AmazonHelp I appreciate you giving me the steps. But last time I tried to contact you guys about a prime video issue it ate 2 & a half hours of my life. Not sure why me simply telling you what the problem is isn't good enough. It's clearly an update issue not something isolated to my device