Can you people return my money. I paid a bill via I & M and it was marked as processing. I have made countless calls and follow ups since 26th August and I keep getting different stories from your customer care. What is so difficult in reversing it??
@AIRTEL_KE
@AIRTEL_KE@papsly If at all it's a system error on your end and a transaction cannot go through, why not reverse the money instead of holding it for 72hrs?
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@AIRTEL_KE@papsly I haven't received a reversal. How long do you people need to just reverse a transaction that is marked as pending processing?? The error is on your side yet you cannot resolve it. Watu bure kabisa. Na ndio maana safaricom will always be ahead of you.
made a transfer to I & M yesterday 5:30 pm and up to now it's still processing. Can you please check your dm, which you never do because I have several unanswered dms
@AIRTEL_KE
@AIRTEL_KE@papsly I made a transfer to I & M yesterday 5:30 pm and up to now it's still processing. Can you please check your dm, which you never do because I have several unanswered dms