Servus Credit Union

[Servus Credit Union @ServusCU]

@republic_yyc Hi, we are committed to providing great service to all our members. If you haven't experienced that, please DM us so we can learn more. Thanks!

[Servus Credit Union @ServusCU]

🚨 Mobile Banking Update
Visit https://t.co/FCGYBSc32x for more information.

[Servus Credit Union @ServusCU]

@JacksonLaurel Hi, we’re proud of the relationships we have with all our members and are committed to providing great service. Please send us a direct message so we can hear more about your experience.

[Servus Credit Union @ServusCU]

@jevosara1 Hi, we’re sorry to hear you are having trouble with the app. Please give us a call at 1.877.378.8728 so we can help get you connected!

[Servus Credit Union @ServusCU]

@KolbyRizzo Thank you for your patience. We’re sorry for the wait while our team works hard to help other members. If you don’t want to wait on the phone, you can always request a callback here: https://t.co/G4cufzRxNb

[Servus Credit Union @ServusCU]

@KolbyRizzo Hi, thanks for reaching out. Our data shows the Member Contact Centre (MCC) is the fastest way for us to respond to member calls since branch teams can’t always answer while serving members in person. The MCC is an extension of our branches & is staffed 24/7, 365 days a year.

[Servus Credit Union @ServusCU]

@Theenglishrobin Hi, thank you for reaching out to us. Online banking was temporarily down last night and has been resolved this morning. We apologize for any inconvenience that this may have caused.

[Servus Credit Union @ServusCU]

@RockyMountain_J Hi, we’re sorry to hear about this delay which could be caused by a number of factors. For security reasons, we can’t access member account details here. Our Member Contact Centre can look into this for you if you call 1.877.378.8728.

[Servus Credit Union @ServusCU]

@RabidKDawg Hi there, some members are seeing an error when trying to access mobile banking. If you update the Servus app, you should be able to log in as usual. You can find more details here: https://t.co/FCGYBSbvcZ Thanks for your patience!

[Servus Credit Union @ServusCU]

@A_Bomb911 Hi Aaron, sorry about that! Please try this link: https://t.co/FCGYBSbvcZ

[Servus Credit Union @ServusCU]

@RabidKDawg Our systems are online again after a brief outage last night. If you still can't access your account, call1 .877.378.8728 so we can get you connected!

[Servus Credit Union @ServusCU]

@Azukyo_ We are experiencing some intermittent issues with our online banking and mobile app and are working hard to resolve the issue as soon as possible. For urgent requests, please give us a call at 1.877.378.8728. Thank you!

[Servus Credit Union @ServusCU]

🚨 Service Alert 🚨
We are aware of an issue with our third-party vendor affecting calls to our Member Contact Centre (MCC). We are working with our partner to resolve the issue as quickly as possible and will share updates as available. Thanks for your understanding.

[Servus Credit Union @ServusCU]

@power2theplebs Thanks for reaching out. Our team is looking into a potential issue which may be causing longer-than-usual wait times online. If you are still having trouble, please give us a call at 1.877.378.8728.

[Servus Credit Union @ServusCU]

@RockyMountain_J We’re sorry to hear you are having trouble accessing your account. We are not aware of any current online/mobile outages. Please give us a call at 1.877.378.8728 so we can help get you connected!

[Servus Credit Union @ServusCU]

@Leanne5cents Hi Leanne, thanks for your patience while we fixed this issue. 🙏 The problem is now resolved! Please try logging in again and ensure your Servus app is updated. If you’re still having trouble, call us at 1.877.378.8728 — we’ll help get you reconnected.

[Servus Credit Union @ServusCU]

@IkeEntz49318 Hi, yes our systems are online again after a short, unexpected outage earlier today. If you still can't access your account, call us at 1 .877.378.8728 and we can help get you connected!