@KNBR Great question and I thought a good answer. I was thinking the exact same thing when I heard him talking about the prospects - you could hear his voice and energy change completely
@AppleSupport , my iphone 7 (w no prior damage) updated to latest software and within hours the ios crashed and broke the phone. Apple store said phone is broken with no hope of repair and my only option was to buy a new phone. This was an apple design error, please help me out!