In all of the shenanigans going on around the late signer. Not seen any video or comments from the late singer's side about how the kids education will continue, what the kids will need...
Maybe after burial sha.
When something goes wrong, recovery starts with ownership. Acknowledge the issue, restore the customer’s outcome, then fix the step that failed. The apology matters. The follow-through does the repair.
#AfricanFounders#CustomerExperience#StartupOperations
Growth should not dilute the customer promise. Define the outcome you must protect, watch one early warning, and repair the weak step before adding more volume. Quality is part of the growth system.
#AfricanFounders#StartupOperations#CustomerExperience
@Msbinny1 Can never forget them. I was at the liquidation with my older cousin. I think he was part of the people that sold off some of their things. I saw old bags of coins sold to goldsmiths.
Scaling gets easier when good work can be repeated. Write the steps that create value, make each handoff clear and update the playbook whenever the process breaks. Keep it short enough to use.
#AfricanFounders#StartupOperations#TeamBuilding
I do this whenever I travel by air. I’ll familiarise myself with whoever I’m sitting next to, collect their number, and ask if someone is picking them up or if they’re ordering a ride.
Once I hear “I’m ordering a ride,” congratulations, you’ve just become my airport taxi. 😂
I’ll discreetly use my phone to snap the car plate number and send it, alongside the person’s details, to my DSS friend in case anything happens.
Once you drop me, na block straight 🫣😂
Abeg, those airport taxi fares are not beans jare😂
Growth should follow repeatable value. Confirm customers reach the same useful outcome, find the first constraint and expand one reliable path while quality, retention and cost still hold.
#AfricanFounders#StartupGrowth#StartupTips
BREAKING: Brazilian President Luiz Inácio Lula da Silva won an unprecedented fourth term, the country’s electoral court said, defeating challenger Flávio Bolsonaro, who sought to revive his father’s far-right movement. https://t.co/5Ao63ME29T