Sarah Fatchett

Founder | driven to innovate and disrupt for good | views all my own

[Sarah Fatchett @SFatchett]

@THEOUTNET I have done this @THEOUTNET as a disabled customer this has been terrible to try and shop with you guys I hope you review my case as a learning opportunity on avoiding such a big fail

[Sarah Fatchett @SFatchett]

@THEOUTNET I am experiencing the worst customer service and failure to process a refund I have ever experienced pls can this be resolved asap

[Sarah Fatchett @SFatchett]

@THEOUTNET It has been so awful

[Sarah Fatchett @SFatchett]

@ClareGerada Is the Europe model better then - are the outcomes better for patients ?

[Sarah Fatchett @SFatchett]

@VanessaRNMH Ahh congrats and well deserved x

[Sarah Fatchett @SFatchett]

@NakedDresses where is my order this is shocking service buyers please beware have ordered with 1-2 day delivery no communication, no method of contact feel like this is scam please answer your customer service emails

[Sarah Fatchett @SFatchett]

@nezbit1975 @TPExpressTrains I totally agree it was unsafe and the @TPExpressTrains should be held be accountable

[Sarah Fatchett @SFatchett]

@TPExpressTrains absolute shambles today on 16.17 out of Manchester - one hero conductor shines but hostess rudest on this planet - pregnant woman about to faint not one person stood for her until I had to raise my voice - older man with badge on for Parkinson’s left to stand

[Sarah Fatchett @SFatchett]

@TPEassist All passengers who ignored these two vulnerable people should also hang their heads in shame - any staff member witnessing these behaviours should be trained to intervene - am shocked of lack of humanity displayed

[Sarah Fatchett @SFatchett]

@TPEassist I believe this should be investigated and the hostess removed from client facing work - the conductor did his absolute best but as a company you you should be ashamed

[Sarah Fatchett @SFatchett]

@TPExpressTrains treated like stuffed cattle but am so shocked by the hostess who ignored the man unsteady on for with stick and badge and REFUSED water for pregnant woman about to faint and told her we ‘only take cash’ whilst standing in front of 20 bottles of water - NO care

[Sarah Fatchett @SFatchett]

SIgh https://t.co/PSCLLLucsz

[Sarah Fatchett @SFatchett]

"Do procurement without the palaver." Great blog from Roy Lilley this morning lamenting the digital progress in the NHS and comparison of Australia who seem to have cracked on. Working with NHS Shared Business Services via our NHS…https://t.co/uFFLI5JU3Z https://t.co/g3EMv8FKRk

[Sarah Fatchett @SFatchett]

so there we have it - less process more action - more spread - faster adoption - speedier digital and more impact - would love to see this in action. It is good to recognise NHS leaders are trying to do the right thing but process…https://t.co/NeXa323uun https://t.co/GF1V1qL81g

[Sarah Fatchett @SFatchett]

Well done to Spire Nottingham Hospital and Justin Ash - it is great to see some positive news reported about the independent sector today. I am sure this is hard won from clinicians and teams across the patch so is great to see goo…https://t.co/4L2CXcLeiC https://t.co/QLqq78LESR

[Sarah Fatchett @SFatchett]

A new wave of disruption coming into the market - this time from the car industry itself. With declining car sales and the need for new business models this Ford led plan to use their fleet differently makes perfect sense. It is an…https://t.co/cQNmDHoAUr https://t.co/DtYLtbgZKd

[West Bromwich Albion @WBA]

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#WBA

[Sarah Fatchett @SFatchett]

Essential reading here but the answer is not always at the hospital end. We have redesigned the flow of GP Urgent Ambulance Transfers into a new pathway away from the 999 stack and found that Red Performance increases, patients are…https://t.co/jwcaBytMqh https://t.co/mn5iySIRk0

[Sarah Fatchett @SFatchett]

No pressure @Microsoft kicking it all of for AI and lots to share at #digitalhealth so great for #365DM to be part of all this today

[Sarah Fatchett @SFatchett]

Excited to be at #digitalhealth in London today to talk about laying the foundations for change and the IOT and digital solutions like our rather fab Digital Marketplace Transport platform #365DM