Faisal K

[Faisal K @sfkarim]

I’m failing to understand that from the last 3 days I’ve been trying 2 get the SIM card working on international roaming, which suddenly stopped and is now not registering. I presume it temporarily suspended. Why is no one correcting it? #customerexperience #customersatisfaction

[Faisal K @sfkarim]

@airtelindia @Airtel_Presence no response. The annual international roaming is not working suddenly and no response from your team

[Faisal K @sfkarim]

See the response time …no response yet…!

[Faisal K @sfkarim]

Hey @airtelindia @Airtel_Presence ur #CustomerService is pathetic. No one responds when trying to #CONNECT to your #team.
Phone was working until 18sept but now sim is not recognizing.
#CustomerExperience

[Faisal K @sfkarim]

7:48 pm the chat resumed and 8:10 no response

[Faisal K @sfkarim]

This is BS #CustomerSupport #CustomerExperience #Airtel

[Faisal K @sfkarim]

Excellent experience at @naseemalrabeeh C Ring Road. Dr Tarun and Dr Jinsha were patient, caring and thorough, especially with the children. Special thanks to Nowman on the first floor, who helped us get everything done smoothly on a busy Saturday morning.
#patientcare #service

[Neha Singh Rathore @nehafolksinger]

Brilliant.👌

[Faisal K @sfkarim]

@nmr2776 @grok is it real

[Faisal K @sfkarim]

@airindia @MoCA_GoI Update: after 12 hrs delay we landed in Doha safely. The ‘hotel’ provided by @airindia was very very basic. At #delhiairport Umesh Bhatt &team helped bt d info prvded for hotel was not correct. @airindia u need better #customerservice and provide good #experience #fly #airlines

[Faisal K @sfkarim]

@airindia very bad #customerservice , d flight time & information keeps on changing & it’s very confusing b’coz ur employees also calling from Bengaluru last digit 91700 dint have information and provide wrong info, upon checking they disconnect the call.
#travel #doha #airlines

[Faisal K @sfkarim]

@airindia DM support refuses 2 confirm hotel/transfers for our group of 8, telling us to "connect with ground team."
This violates DGCA passenger guidelines 4 overnight transit delays. Need this sorted before our 13:20 Patna flight. @MoCA_GoI @airsewa #AirIndia #customersupport

[Faisal K @sfkarim]

@airindia DM support refuses 2 confirm hotel/transfers for our group of 8, telling us to "connect with ground team."
This violates DGCA passenger guidelines 4 overnight transit delays. Need this sorted before our 13:20 Patna flight. @MoCA_GoI @airsewa #AirIndia #customersupport

[Faisal K @sfkarim]

@airindia As infrmd, we r now waiting for d staff’s response once we land at Delhi airport 2day.
Since d flight has been rescheduled by more than 6 hours, I expect hotel accommodation to be arranged for our group.
#customerservice #customersatisfaction #customerexperience #flying #delhi

[Faisal K @sfkarim]

@GullyLabs @DeLhiver I’m really sorry that I fall for you through internet. I’m now harassed by one continuous message coming from your delivery partner and you simultaneously that delivery attempt made and I was not at home, like 6 times. All lies.
#customerservice #gullylabs #delhivery #online

[Faisal K @sfkarim]

Hey @GullyLabs @delhiver , your courier repeatedly gives a missed call, marks “customer unavailable” without attempting delivery, and ignores return calls. Thank God I opened for COD better 2 cancel the order. Customers deserve better. #CustomerExperience #Delhivery

[Faisal K @sfkarim]

@letsblinkit another incident related to items taken out from the pack by #blinkit
Horrible #customerexperience from last two orders

[Faisal K @sfkarim]

@letsblinkit I’m starting to not liking your service as from last two times the items ordered were not fully delivered. There were missing or items were taken out from the pack or consumed by the body rider without any information. No response from service center.

[Faisal K @sfkarim]

@GullyLabs got to know through IG and then placed COD order, which is confirmed also on 07/07 but until now it’s not dispatched #18149098

#CustomerService #shoes #complaints #CustomerSatisfaction

[Faisal K @sfkarim]

@MeetDrFixit I like your social media related response @MeetDrFixit , that was quick Priyanka, now waiting for the dealer’s call.

[Faisal K @sfkarim]

I expected better from @MeetDrFixit . Raised a query for a 1,200 sq. ft. roof heat-resistant waterproofing solution through your website. Got a callback, but the executive couldn’t provide clear guidance and simply asked me to contact a dealer and manage everything myself. 1/2

[Faisal K @sfkarim]

@MeetDrFixit Thank you @MeetDrFixit for your prompt response.

I already have shared the details with your customer representative.

I will DM my details.