Sarah Renee Flores

[Sarah Renee Flores @sflo92]

My husband is supposed to work from home and has had to commute instead because of this issue.

All we want to know is why, and when this will be fixed. @Xfinity @XfinitySupport

[Sarah Renee Flores @sflo92]

Day 8 of my internet being out @Xfinity . It cut off last Friday well after the storm and was expected to be repaired by yesterday at 1:30 pm. No update has been provided. No information. I can’t contact @XfinitySupport because it’s an “outage”.

[Sarah Renee Flores @sflo92]

@tedcruz you do know you’re bad luck for the @astros right??? Please go home man. #ALCS

[Sarah Renee Flores @sflo92]

Day 4 of asking @SouthwestAir for a proper refund.

[Sarah Renee Flores @sflo92]

(1) So @SouthwestAir my husband and I had the option to spend $1000 on United flights home from a foreign country you stranded us in with no info, or use 40k points to get home. So instead of reimbursing us, you said here’s your taxes back. You think it was okay, to strand people

[Sarah Renee Flores @sflo92]

Day 3 of asking @SouthwestAir for a proper refund.

[Sarah Renee Flores @sflo92]

(3) @SouthwestAir refund us the cost we would have been out. Not this bullshit. I regret using you for our honeymoon, you really ruined the end of our trip. And you can’t even be bothered to refund MORE THAN TAXES!!!!

[Sarah Renee Flores @sflo92]

(2) and say “well they got home”. Those miles were for another international trip you can’t fly us too. Those miles were not to get us home because the earliest you could do was 5 days later. And you were still cancelling flights 5 days later so who knows. Do the right thing.

[Sarah Renee Flores @sflo92]

Another trip, another flight cancelled by @SouthwestAir with no information and barely any time. Thank God for #unitedairlines

[Sarah Renee Flores @sflo92]

@instagram so is anyone going to respond to my reports and get my account back? Or all of my friends and family reports that my account was hacked?

Why did I change my password to not get hacked, and then still got hacked?? #fixit #instagram #hacked

[Sarah Renee Flores @sflo92]

Check me out on the first episode of a @battlebymyself ! I got to brag about how much @CW_CrazyXGF helped me with my journey. Shelby is seeking out stories from people to talk about their struggles with mental health and how they improved for their journey. #mentalhealth #podcast

[Sarah Renee Flores @sflo92]

@Strandjunker Will you they do mine

[Sarah Renee Flores @sflo92]

@buttmagic1 See I don’t even know that one. Meanwhile I charged henry for rent if his butt like three months ago.

[Sarah Renee Flores @sflo92]

@SouthwestAir @UnitedAirlines_ Fantastic! Our boarding passes were disabled in the app and your *terrible* gate agent didn’t even let us know we’d need paper ones! Absolutely the most horrible customer service I’ve experienced

[Sarah Renee Flores @sflo92]

Delayed by over 12 hours by @SouthwestAir because of rain…but need to get home to Houston to prep my home for rain. I’m worried we won’t get there. @SouthwestAir is there anything you can do?

[Sarah Renee Flores @sflo92]

@SouthwestAir @UnitedAirlines_ So @SouthwestAir I truly hope you have a damn solution for all the people who just need to get home and not relive their Harvey fears. Because rest assured, at this point I think your customer service is less than poor, it’s bottom tier garbage. #SouthwestAirlines

[Sarah Renee Flores @sflo92]

@SouthwestAir The priority boarding we paid for is basically useless since im in group C now, that’s doing wonders for my anxiety. And now I get to worry that when we get to Tampa in two hours will that flight just get cancelled too. We need to prep our home for this storm.

[Sarah Renee Flores @sflo92]

@SouthwestAir Okay thank you.