SFU IT Services

We provide services related to Information Technology at @SFU | Email [email protected] | call 778-782-8888 (Account monitored M-F, 8:00 am-4:00 pm)

[SFU IT Services @sfu_it]

We are retiring our Twitter account and moving all outage updates to our Service Outages page. Please visit https://t.co/QLcgmtaxbq for more information.

[SFU IT Services @sfu_it]

goSFU Outage
goSFU will be unavailable on Saturday, Feb 24, 2024, from 9:30 - 11:00 am due to scheduled maintenance. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

goSFU Outage
goSFU will be unavailable on Saturday, Feb 17, 2024, from 9:00 am-5:00 pm due to maintenance. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

goSFU Outage
goSFU will be unavailable on Saturday, Jan 27, 2024, from 9:30 am-12:30 pm due to maintenance. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

FINS Outage
FINS will be unavailable from 9:00 am – 3:00 pm on Saturday, Jan 20, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email [email protected].

[SFU IT Services @sfu_it]

goSFU Outage:
goSFU will be unavailable on Saturday, January 20, 2024, from 9:00 am- 1:00 pm due to maintenance. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

FINS will be unavailable from 5:30 – 7:30am on Thursday, Jan 18, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email [email protected].

[SFU IT Services @sfu_it]

Scheduled disaster recovery testing on Dec 28, 2023, 8AM-12PM. Intermittent availability for SFU Cloud services, including Canvas, FAST, FINS, goSFU, myINFO, & SFU Mail. This outage will only affect app access & not their functions. For post-outage issues, contact [email protected].

[SFU IT Services @sfu_it]

goSFU Outage:
goSFU will be unavailable on Saturday, Dec 23, 2023, from 9:30 - 11:30 AM due to maintenance. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

goSFU will be unavailable on Saturday, Nov 25, 2023, from 8:00 - 10:00 AM and Monday, Nov 27, 2023, from 12:00 AM - 08:00 AM. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

myINFO & FINS will be unavailable from 6:00 – 7:00am on Thursday, Nov 23 2023, for system maintenance. To view updates during the outage, follow us on Twitter. If you experience issues after the scheduled outage window, please email [email protected].

[SFU IT Services @sfu_it]

FINS will be down for an upgrade from 6:00 a.m. on Oct 28 to 8:00 a.m. on Oct 30. For post-outage issues, email [email protected]. After FINS is back online, remember to clear your browser cache before logging in. Please spread this message in your departments.

[SFU IT Services @sfu_it]

[Notice]: goSFU & mySchedule will be down for maintenance on Oct 28, 2023, from 9:30 am-12:30 pm. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact [email protected].

[SFU IT Services @sfu_it]

FINS & myINFO will be unavailable from 5:00–7:00 a.m. on Oct 26, 2023, for system maintenance. If you experience issues after the scheduled outage, please email [email protected] for help.

[SFU IT Services @sfu_it]

Heads up: goSFU & mySchedule will be unavailable on Sat, Sept 30, 2023, from 9:30 am-11:30 am. Due to high user volume, expect slower logins after access resumes at 11:30 a.m. For post-outage issues, please email [email protected].

[SFU IT Services @sfu_it]

We restored access to myINFO at 7:00 a.m. on September 28. If you experience any access issues, please email [email protected].

[SFU IT Services @sfu_it]

myINFO will be unavailable from 6:00– 7:00 a.m. Sep 28, 2023, for system maintenance. View updates during the outage here: SFU IT Services at https://t.co/UP5q3IX0IR. If you experience issues after the scheduled outage window, please email [email protected].

[SFU IT Services @sfu_it]

[Notice] Access to myINFO and FINS (https://t.co/Mh633gczKB) has been restored as of 5:30 p.m., September 17, 2023. If you experience any access issues, please email [email protected].

[SFU IT Services @sfu_it]

[Notice] goSFU and mySchedule will be unavailable on Saturday September 16th from 9:00am to 12:00pm.

Signing into goSFU may be slower than normal shortly after access resumes at 12:00 p.m. on Saturday, September 16th 2023, due to the high volume of users expected to log in.

[SFU IT Services @sfu_it]

[NOTICE] myINFO and FINS (https://t.co/P1l5GDOvcv) will be temporarily unavailable from 9:00 a.m. September 16 to 5:00 p.m. September 17, 2023. If you experience any issues after the maintenance period, please contact IT Services at [email protected].