Steve Clark

[Steve Clark @SGClark11]

@XboxSupport apparently people cannot make mistakes when working with @Xbox because they will keep your money with nothing to show for it. What an awful company.

[Steve Clark @SGClark11]

@XboxSupport awaiting your response

[Steve Clark @SGClark11]

@XboxSupport I feel like a multi-billion dollar company stole my $75 because you refuse to rectify this in one way or another.

[Steve Clark @SGClark11]

@Davidakasav @XboxSupport @ATVIAssist Thanks, I’ll give that a try. In the meantime, I’m going to drag @XboxSupport until they respond correctly. I have time today lol

[Steve Clark @SGClark11]

@XboxSupport i had my friend contact your service. Their best solution was to contact @ATVIAssist bc your support capacity is ridiculously unsupportive to its client base.

[Steve Clark @SGClark11]

@XboxSupport make this right. It is so simple and minor which is what makes this so frustrating. Road blocks at every turn. Either refund the money back to me so I can purchase it correctly or give the game free to my friends account in the PC version. It’s not rocket science!!!

[Steve Clark @SGClark11]

@XboxSupport your staff told me to “buy the game again in the correct format.” Why not just give me my money back so I can do it correctly? Why not change the gift I sent to the PC version? Why do anything but actually help your customer?

[Steve Clark @SGClark11]

@XboxSupport so I went through the proper channels. Worked with 3 representatives. Filed forms for refunds. 0 help. 0 guidance. You’re a multi-billion dollar company and cannot even provide adequate assistance for a $70 purchase.

[Steve Clark @SGClark11]

@XboxSupport I mistakenly purchased @CallofDuty modern warfare 2 for a friend as a gift for Xbox when I should have done it for PC.