@JioCare How the activation will be completed without installing the hardwares. The technician visited and cancelled the booking due to insufficient network. Check the installation status. And provide me the airfiber connection ID and other details.
@JioCare
why is it so hard to refund ₹1200 for a cancellation YOUR technician made? 3 months of follow-ups, zero results. Pathetic customer service for a "renowned" brand. Fix this!
> Booking ID: LR00000YLGF2
#Jio#ConsumerRights#RelianceJio@ConsumerCourt @JioFiberCare
@JioCare@JioCare@reliancejio Booking ID: LR00000YLGF2
Cancelled on Oct 7, 2024,due to no coverage, yet my ₹1,200 refund is still pending after 3+ months. Multiple emails to Support & Appellate Authority have been ignored. Please resolve this immediately. #JioAirFiber#ConsumerComplaint
@JioCare The technician cancelled the booking due to No Network Feasibility. I have not received any hardware (Router/STB). Check the installation status, not just the payment status.
@JioCare Appellate Authority has not responded. This is a clear case of 'Service Deficiency.' Charging ₹1200 for a failed installation due to your own network issues is illegal. Escalating to @ConsumerForum@TRAI.
@JioCare You are saying the refund will be reflected within few days. I have been waiting for the past 3 months after the booking cancelled by your technician. Now tell me what should I do?
@JioCare Ok. Then please share the jiofiber id and details allotted for me. In my knowledge I wasn't received any jiofiber connection or router or set top box. Mobile no: 9633645497
@JioCare I have all the proofs. I am approaching consumer court. Very pathetic customer service ever received. Looting money for a service not fulfilled.
@JioCare What do you mean by redeemed the voucher? I booked for jiofiber connection online by paying an amount of ₹1200. Then technician visited me and cancelled the booking due to no network. I didn't even received the router/set too box. Why should I pay for unfulfilled service?
@JioCare Still you guys didn't understand my concern?. As I mentioned initially, not received any jiofiber connection due to insufficient network in my area hence the request was cancelled by jio team. But the amount of ₹1200 I paid was not refunded yet.3months
> Booking ID: LR00000YLGF2
@shubhamnawari@JioCare You escaped.They don't have any business ethics at all. Boycott Jio.
For the past 3 months I was asking for a refund of jio airfiber booking after the request cancelled due to non feasibility of network by jio team.
@Rk429050Kumar@JioCare Hi bro, you escaped.They don't have any business ethics at all. Boycott Jio.
For the past 3 months I was asking for a refund of jio airfiber booking after the request cancelled due to non feasibility of network by jio team.
@sandiipsarode@reliancejio@JioCare Hi brother, better don't choose jio.They don't have any business ethics at all. Boycott Jio.
For the past 3 months I was asking for a refund of jio airfiber booking after the request cancelled due to non feasibility of network by jio team.