@Motawif_SA I selected a package before, but when we try to book, it says 'No data found'. Trying to pay for 5 days now, please, we are so worried because Hajj is approaching soon and there are limited number of plane tickets available.
Ticket ID: 20220611102153
@Motawif_SA@Hajj2022AU
@Motawif_SA@Motawif_SA Assalamu alaikum. When we click 'book package' , it says 'No data found'. Please help us with this. We have been trying to pay for 5 days now, we are very worried and anxious.
Ticket ID: 20220611102153
#Motawif_sa#Hajj2022#Hajj1443
@Motawif_SA Ticket ID: 20220611102153
Profile status: Approved
Error: Selected the package but after clicking on 'Proceed to Pay' a message appears Oops! Something went wrong, please try again later.
#OopsErrorMotawif@Motawif_SA we've been having this problem for the last 4 days.
@Motawif_SA@Motawif_SA please help us. We have been unable to pay for the last 3 days. It keeps saying 'Oops, there was an error. Please try again later'. We are very stressed, there is not much time left.
@Motawif_SA@Motawif_SA We still cannot pay and it's been more than 30 hours. I've messaged you our ticket ID and email, please short list it and fix the payment problem for us.
@Motawif_SA@Motawif_SA we still are not able to pay. The portal keeps showing us an error message when we try to proceed to payment. I've DM'ed you our ticket ID and email.
@Motawif_SA@Motawif_SA we've been trying to proceed with the payment for 12 hours. It keeps showing the error message. Please help us fix this. I've DM'ed you our ticket ID and email. We are NOT able to PAY. The portal won't allow us to pay. Please fix this.
@Motawif_SA Assalamu alaikum @Motawif_SA. Every time we proceed to pay, it does not allow us to pay (it says there has been an error). Can you please fix this?
@Motawif_SA@farn82@Motawif_SA the same thing is happening with us. We were sent an approval email, but we can't pay because our status says pending. Can you please help.
@Motawif_SA Assalamu alaikum. We received an email saying that our application has been approved and we can now move on to payment. However, when we log into the portal we aren't able to pay because our profile status still says pending for one person.