Woke up this morning to a "Critical Alert" notification on my phone.
One of our production servers went down at 3 AM.
I looked at the alert for about 10 seconds, then put my phone down and made coffee.
Here's the thing: it's Saturday. Nobody's working. Nobody's going to notice the server is down until Monday morning at the earliest.
By then, it'll probably reboot itself. These things usually do.
And if it doesn't? I'll log in Monday morning, restart it manually, and send an email that says: "Resolved an intermittent service disruption over the weekend. Root cause analysis in progress."
There is no root cause analysis. I just turned it off and on again.
But "intermittent service disruption" sounds better than "the server crashed and I ignored it for 48 hours."
The trick to managing uptime isn't preventing outages. It's making sure outages happen when nobody's watching.
Now if you'll excuse me, I'm going to get back to my coffee and pretend I never saw that alert.
Just got home from work and my neighbor stopped me in the driveway.
He said his internet has been "acting weird" for the past few days and asked if there's a "virus going around."
I said, "Yeah, actually. There's a new botnet targeting residential routers. It's all over the industry news.
You should probably do a factory reset and change your password to something with at least 16 characters, mixed case, numbers, and symbols."
He looked overwhelmed. "Is that hard to do?"
I said, "It's not hard, but it's time-consuming. You have to reconfigure all your devices afterward. Probably 2-3 hours if you know what you're doing."
He asked if I could help him this weekend.
I said, "I would, but I'm on-call for work. If our systems go down, I have to drop everything and respond within 15 minutes. I can't commit to being at your house for 3 hours."
I'm not on-call this weekend. I'm never on-call. We don't even have an on-call rotation.
He said he'd just "live with it" for now.
I said, "Your call, but if you notice any weird charges on your bank accounts, you should probably assume your network is compromised."
Is there a botnet? Maybe. Probably not. But now he's scared enough to not ask me for help, but not scared enough to actually pay someone to fix it.
Technical literacy isn't about helping people understand technology. It's about making them afraid to ask questions.
@BBCDerbySport Won’t sign contract, average defender, few injuries and we are signing replacements. MK have a project to push up the leagues with his former manager. Hope the money is ok
@maxrushden I was at this game. Paid in the gate and people were getting in for extra £1 with a friend if they squoze thru turnstiles. Cash went to the stewards. Tiny patches of grass in corners of pitch. Great memories
@BBCDerbySport Selfishly I want the current creditors to get the least amount of money from the new owner and the club to benefit. I want the richest person possible paying the least amount to buy it to own my club. Not the opposite. If they have lots of experience of doing it before, great. 👍