@mktldr Hi @mktldr, thank you for bringing this to our attention. 💕 We can assure you that this is the official Shapermint account. If you have any concerns or questions, please feel free to send us a DM, and our team will be happy to assist. 💖
Hi Michelle, we’re really sorry to hear about your experience, especially with the return process and difficulty reaching support. Please send us a DM with the email address linked to your order along with the reason you’d like to return the bras, and we’ll be happy to assist you. 💗
@eileenwanita@VampErotica69 Hi Eileen, we love hearing this! 💗 So happy you’re enjoying the fit and lift of your Shapermint bras without the underwire. Thanks so much for sharing your experience with us. ✨
@saracengill Hi grumpyoldgirl. We’re truly sorry to hear about your experience. Please send us a DM with your order details and screenshots if possible so our team can take a closer look and assist you further.
@KazzyBay@Mastercard Hi Kazzy, thanks for bringing this to our attention. We just reached out via DM so we can assist you further and look into this for you. 💖
Hi Carole! 💖 Thank you for sharing your thoughts with us. We’re sorry to hear that our ads didn’t resonate with you. We take feedback like yours seriously and will be sure to share it with our team as we continue working to create content that feels respectful and relevant to our community. ✨
@UncleRocky1 Hi @UncleRocky1, we’re sorry about the unexpected charges. We know how upsetting this is. We've sent you a DM so we can look into this and help.
@DGlosky Thank you for sharing your thoughts, Daniel. We appreciate your creative expression and love seeing how our community connects with the message in their own unique way.💕
@tashr16 Hi Natasha! We’re so sorry for the delay in getting back to you, that’s definitely not the experience we want for you. We've sent you a DM to help sort this out. We appreciate your patience!
@tashr16 @@tashr16, were sorry to hear that. One of our agents will get back to you soon and you may also reach out to us again here👉 https://t.co/ILKfQyfvvk. Thanks for your patience.
@tashr16 Hey Natasha, we hear you and understand you’d prefer to speak with a real person. I’ve sent you a DM so we can assist you directly. Thanks for your patience!
@canadian_4ever_ Sorry for the confusion, @canadian_4ever_. Our memberships are designed to make your shopping even better. You’re in control and can cancel anytime. Please DM us so we can take a closer look at your account and make this right.