@mrstwarn Sorry you've been dealing with that payment page freeze for the past 5 minutes, Shaniqua. We definitely want to help you get your bra, so please check your inbox for the DM we just sent.
@ShariONeill12 Hi Shari. We’re sorry for the concern caused by this unexpected charge. We understand how worrying it can be to see a charge you don’t recognize. Please contact our support team here: https://t.co/ILKfQyfvvk so they can look into the charge and assist you further.
SAVE THE DATE, SANTA CLARITA,CA! 🗓️🎉
Something feel-good is coming your way!
Shapermint is celebrating its FIRST-EVER store on October 24, and you're invited to be part of the excitement.
Get ready to explore your favorite shapewear, bras, camis, bodysuits, and underwear in person!
🤍 Your next confidence-boosting favorite is waiting. See you on opening day!
Confirm and reserve your slot here: https://t.co/l8EW9WWPx9…
@ShaeMcLaughlin2 We understand you're trying to get in touch with us. We've sent you a DM so we can learn a little more about your concern and help you further. We look forward to assisting you! 💗
@kawaiibabii77 Hey Rex, thanks for sharing! If you placed your order directly through our website, you’ll receive an order number that can help us locate and track your order. For the fastest assistance, you can also reach us anytime via “Customer Care” in My Account.
@annbauerwriter Hi Ann, we’re sorry we didn’t make the experience easier for you. We hear your concerns about registration, shipping costs, and the membership program, especially after you already had the bras in your cart. We’ve sent you a DM to see how we can help.
@mrstwarn Hi Shaniqua! 💗 Thank you so much for the love and recommendation! We’re so glad you’re enjoying our bras. Our team is always working on new styles, and we’ll definitely share your request for a balconette or racerback style with them! 💕
@PaddedBra Hey Kristi, we’re sorry to hear that you haven’t received the products you paid for. We understand your concern and would like to look into this for you. We’ll send you a DM to confirm a few details and assist you further.
@PaddedBra Hey Kristi, we’re sorry you’ve had to wait this long and understand why you’re concern after being asked to wait another 24–48 hours. We’d like to help get this resolved. Please DM us so we can review the details and assist you further.
@PaddedBra Sorry about the delay with your package, Kristi! We understand you’re looking for a replacement and want to help. Please DM us with a few details so we can get this sorted for you.
@Fuzzycrocfeet2 We’re sorry you feel that way, @Fuzzycrocfeet2. Please send us a DM, and we’ll be happy to look into your concerns and assist you further.
@PaddedBra Hi Kristi. We totally understand how disappointing that can be. We’ve sent you a DM so we can look into this and help get it sorted out for you.
@PaddedBra Hi Kristi. We’re really sorry you’ve had to deal with this, especially after waiting over a week and being told the best option was store credit. We understand how disappointing that must be. Send us a DM so we can look into your order and see how we can help.
@PaddedBra Hi Kristi, we’re sorry you're still waiting on your order. We know how disappointing this is. You can check your real-time tracking anytime via "Track my Order" in My Account. We've also sent you a DM as well so we can check on this and help get this resolved.
@PaddedBra We understand you'd like us to assist you directly. You can send us an email at [email protected] with your details, and our team will be happy to look into this further.
@PaddedBra We’re really sorry to hear about this, Kristi. Please send us a message here so our team can look into your order and help: https://t.co/ILKfQyfvvk