Shashank Chourey

Employee by Heart, Business Owner by Law, Entrepreneur by Flaw,
Capitalist by Religion, Socialist by Blood, Communist by Action. Extremist by Execution.

[Shashank Chourey @shashankc]

sent

[Shashank Chourey @shashankc]

@FedExIndia @FedExHelp Tracking id: 275910095341, stuck in gurgaon since past 3 days despite being priority shipment, plz update.

[Shashank Chourey @shashankc]

@AmazonHelp the last i received was on 2020/12/31 10:04:56 , with the same template message.

[Shashank Chourey @shashankc]

@AmazonHelp @amazonIN I am getting copy paste responses for my queries on seller support, trying since many days, submitting every other document/image right, just getting copy paste responses everytime we apply for a category approval. Plz check screenshot for the height it.

[Shashank Chourey @shashankc]

@AmazonHelp No response yet.

[Shashank Chourey @shashankc]

@AmazonHelp Sure, done.

[Shashank Chourey @shashankc]

@AmazonHelp yea thats where i have been contacting and getting the copy pasted responses everytime. thats why i am approaching you here to request to look into it. So much that i asked them a very weird question, still they copy pasted the same response, they dont even read, check screnshot

[Shashank Chourey @shashankc]

@IndiaPostOffice my parcel tracking id: CJ208756839US, is running 3months late already, it left mumbai on 2nd july, no update thereafter, can you plz check and update the status ?, Thanks

[Shashank Chourey @shashankc]

@IndiaPostOffice Tracking Id: CJ208756839US, dispatched from mumbai on 2nd july after a long delay of 3 months, still no update. can you plz update me on the status of the same ?

[Shashank Chourey @shashankc]

@IndiaPostOffice TrackingId: CJ208756839US, was send for reassessment on 25th may back to Mumbai Customs, and they never received it, we are not able to track it, no one available on call to give details, can you please check and track our parcel ?

[Shashank Chourey @shashankc]

@AmazonHelp In the 1 call i received i was promised that they wil get back to me today, but they didnt.

[Shashank Chourey @shashankc]

@AmazonHelp So there was no email, only 1 call i received, in the email thread related to caseID we always get the same reply saying the concerned team is looking into it, and its been more than 12 days we are getting same reply over call and emails from the support team.

[Shashank Chourey @shashankc]

@AmazonHelp Yea following up on email since last 12 days. :) It would be great if you can plz ask the concerned team to sort it out asap.

[Shashank Chourey @shashankc]

@AmazonHelp Yes i did, i got a call yesterday, and they didnt even read the whole case, i explained them and then they said to get back to me while they didnt. Its been almost 12 days now and its not a big complex issue, our products are showing undeliverable with easy ship.

[Shashank Chourey @shashankc]

@AmazonHelp Yes reported several times, almost daily. its always generic response that the case is forwarded to the team. been more than a week already, we are losing sales big time. and support team is so very unresponsive.

[Shashank Chourey @shashankc]

@PBHelpDesk @policybazaar Regarding Policy application 141380567, no response to my request at [email protected] since last 2 days, plz check. Thanks

[Shashank Chourey @shashankc]

@TataCLiQCare Do u even care to revert back now @vikaspurohit

[Shashank Chourey @shashankc]

@TataCLiQCare @vikaspurohit i heard abt you a lot, didnt expected this kind of a service and specially how your support staff is taking care of it is really unacceptable. @TataCLiQCare

[Shashank Chourey @shashankc]

@TataCLiQCare So we are rounded back to my original concern now, congratulations, Its a gift which i wanted by 6th evening any how, and its not even picked by your courier partner yet, its a order of 2nd sept. Selling luxury products with hopeless support, hopeless service. @vikaspurohit

[Shashank Chourey @shashankc]

@TataCLiQCare Invalid tracking id 14136819227998, can you plz post a screenshot of what you are able to track