@Telstra I just don’t see how you can shut a companies communications down and take a whole week to connect them back or longer! We rang Monday and they only lodged it yesterday? And to the wrong place?
@Telstra We just had someone call. Ref. SR1-1769965486341 Ellie. But then told us she is from the wrong department being the incorrect case manager. If you could please help this is rediculous. We can not coordinate work like this.
@Telstra Still waiting on a case manager to call back. We have all delta numbers of employees that are rude and useless. They have told us it’s escalated but not given any confirmation and won’t call back. Complaints didn’t even want to know