remember when Shopify CEO Tobi Lutke told the whole company "no new hires until you prove AI cant do the job"
everyone laughed
16 months later Sam Altman says Tobi is the only CEO who got AI right, and that "he's 6 to 8 months ahead of every other CEO"
here's how Tobi thinks:
"we're going to look back on 2026 as the year that every business was up for grabs"
someone is going to build the AI native version of Shopify, "and it's going to be me"
so every night he pretends to be Shopify's competitor and works out how he'd rebuild Shopify from zero with AI
someone is doing this to your company right now
OpenAI's models found a flaw in PHP, which runs an estimated 70% of websites.
Then it took two months and a coalition of maintainers and security people to fix it.
Finding the problem is always easier than fixing it
OpenAI models helped researchers—operating as part of our Patch the Planet initiative—discover critical security flaws in PHP, an open-source programming language used to run an estimated 70% of websites.
Over the past two months, we led a coalition of maintainers, researchers, and security providers to prepare fixes and protections ahead of disclosure. This duration was necessary because the fix was quite intricate and required a major change to the PHP engine. Every site using PHP can now safely upgrade their version to stay secure, in addition to applying mitigations from various security vendors.
Due to the severity of these flaws and PHP’s widespread use, we consider this bug to be one of the most impactful vulnerabilities in recent memory. It also marks a new phase, where AI can find security bugs with internet-scale impact.
This is an example of the Defender’s Window in action: to our knowledge, frontier AI was able to find this vulnerability ahead of attackers, giving defenders time to prepare.
https://t.co/TW3jrSbB3f
Remember when Shopify CEO Tobi Lutke made every team prove AI couldn't do the job before they could hire
17 months later he says AI made everything worse
Shopify even has a name for what's going on:
"we call those 'slop grenades' that people toss at each other"
"the failure case now of lazy work is not lack of output. it's actually overoutput now"
someone has AI write the long email or make the code change, doesn't read it, and passes it on
"you don't really read it, and now it has to be reviewed by your colleagues, and they are like, 'this doesn't look right'"
If Shopify has slop grenades, so does your company
Most AI rollouts change nothing
Everyone gets a faster way to produce work, the work still moves through the company exactly the way it did before, and it just lands on the next desk with more of it to read
For AI to actually work it has to go into the process itself
Take one workflow in one department, map how the work moves today, and rebuild it so agents do the steps inside the systems the team already uses
Every output gets checked before it moves on, and a person only steps in when the agent isn't sure
So before you hand your team another AI tool, change the work it goes into
Other you're just handing out more slop grenades
@LoganTGott If you're having your engineers write code you're genuinely doing something wrong
As long as an engineer can explain what they did w/ AI & why then there's no issues
Sam Altman has access to every model OpenAI makes and he still works the way he did 20 years ago
He still scrolls his inbox hunting for the email that's "least painful" to open. He knows it makes no sense
When David Senra asked him why, he gave the most honest answer I've heard about AI adoption:
In his words: "there's something in my mind that is encoded that doing this kind of stuff is what it means to work"
Look at what "this kind of stuff" is for him: pasting from one messaging app to another, digging through email, working a to-do list
Now look at how work is done in your company. Most of the day is the same stuff. Copying, pasting, chasing updates, moving information from one place to another
And every person doing it has the same AI he does
If the best tools in the world can't break the habit for Altman, handing your team one more tool won't break it either
The habit only breaks when the work itself gets redesigned around AI
The companies that redesign their work around AI are already pulling ahead.
Meta's Muse broke the brain of literally every exec, founder, and operator I've spoken to.
The texts and DMs started the day it launched. And they still haven't stopped.
Every single one of them, without fail, has asked for the exact same thing:
A Jarvis.
AI that reads their email, preps their meetings, books their flights & drafts their replies.
Every time I hear it I cringe.
Their business loses thousands of hours a year to repetitive manual work.
And the thing they want automated first is... their calendar.
I get it. The demos are cool. I'd take the hour a day back too.
So before we build anything, I ask every one of them the same question:
"Will this move the P&L, or do you just think it's cool?"
It's almost always cool.
So we talk most of them out of it and point their AI budget at the work that's eating most of their team's hours.
Hill I will die on: the first AI dollar a $100M company spends should go to the most boring and painful workflow it has.