@AerLingus i still have not heard anything about this, again my passport has been exposed since the start of April, last week I spent 2.5 hours on the phone waiting.I will be reporting a data breach to the DPC if i don't get a proper update and resolution within the next 5 days
@AerLingus this is now 5 weeks, I've tried multiple times to call and can't get through as all agents are on calls, I'm currently waiting 1 hour now to get to speak to someone. 5 weeks passed, account still hacked
@AerLingus again, I ask to be put in touch with a person on this, my account has been hacked for nearly a month now with my passport exposed, is this type of case not a priority for you?
@AerLingus I'm just getting an automated message on this.. can an agent please get in touch with me on this as soon as possible, it's nearly 1 month now
@AerLingus I'm just getting an automated message on this.. can an agent please get in touch with me on this as soon as possible, it's nearly 1 month now
@AerLingus my online account has been compromised, created a case on the 10th April #01441196 and this still has not be rectified.. I have not been able to get in touch with the team to get an update of where it is. Why is it taking so long and can you please get this fixed?
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