Shaynil

Passionate about digital disruption, helping change lives. Proudly BAPS Swaminarayan. Opinions are my own and not my employers, Accenture

[Shaynil @shaynil]

#mygurumylife moments like these will be cherished forever. Please continue to guide me

[Shaynil @shaynil]

@Vodacom @Vodacom111 got a call last night after 9pm from one of your partner call centre saying they vodacom rewards and they wanted to interest me in a reward when I said I am not interested I was sworn at. Is this normal?

[Shaynil @shaynil]

@CityPowerJhb any update on the RMU for Olivedale?

[Shaynil @shaynil]

@CityPowerJhb ETA on olivedale ?

[Shaynil @shaynil]

@Vodacom Done

[Shaynil @shaynil]

@Vodacom111 @Vodacom I’m trying to port out from your network but being blocked by your teams - due to your system issues. Please urgently assist.

[Shaynil @shaynil]

@Vodacom Your team are telling me I’m on a contract however I’m on prepaid. So it’s a system issue on your side. So I’m being blocked.

[Shaynil @shaynil]

Update - @Vodacom @Vodacom111 continues to steal money for a service not being provided. Zero help from store / zero help from contact centre.

[Shaynil @shaynil]

48 hours zero connectivity - thanks @Vodacom111 @Vodacom but hey I’m still paying for a service I’m not receiving. Sounds like fraud?

[Shaynil @shaynil]

@DavidNtlatlane @Vodacom @Vodacom111 Over 24 hours later and still nothing.

[Shaynil @shaynil]

My sim swap and esim activation has been royally messed up by @Vodacom @Vodacom111 - 24 hours. No connectivity.

[Shaynil @shaynil]

Shocking service from @Vodacom111 @Vodacom went to get esim done in the store. I am now without cellular service and no esim. What a disaster and there is no one that can help. Shocking.

[Shaynil @shaynil]

@Vodacom111 @Vodacom did the sim swop to get my esim activated at your store today. Now I have no signal and also no esim email as promised. Please help.

[Shaynil @shaynil]

@Vodacom how do I activate my esim?

[Shaynil @shaynil]

@Vodacom111 how do I move my SIM card to esim? Is it possible for contract customers?

[Shaynil @shaynil]

@BhavMaharaj @Vodacom111 I’m still lost here….. is going from one province to another data roaming now ? 😂😂😂

[Shaynil @shaynil]

@RbJacobs @FNBSA @CelliersJ1 trying to wrap up an account of my late father in law - absolutely impossible to get hold of anyone and any response. Can we get some help please ?

[Neasden Temple @NeasdenTemple]

On this auspicious day of #Diwali, we congratulate @RishiSunak on becoming Prime Minister of our great nation. This is a proud, historic moment for the British Indian community and we offer our prayers that you are able to serve the whole country with diligence and integrity.

[Shaynil @shaynil]

@Vodacom @Vodacom111 my wife trying to change her contract - she is out of contract and on month to month and your agents and stores saying she can’t go down to a lower contract?? Surely this is wrong? Maybe rather just move to MTN?

[Shaynil @shaynil]

@FinanceGhost I agree on basket size. Wonder what their average basket size is ? Also not public I’m sure.

[Shaynil @shaynil]

@FinanceGhost have you managed to see through your analysis if sixty60 is profitable? Will be a global case study if they are.

[Shaynil @shaynil]

@FinanceGhost Sure - agree on cost transfer. But keen to even see how much is sixty60 of checkers business? My guess is after all costs and fancy accounting still not profitable or best break even? Thoughts ?