@SP_EnergyPeople I’m still no further forward with my complaint and you still continue to owe me £900 whilst continuing to take £7 every time I top up with this pre payment meter for a debt I don’t have your customer service is beyond belief
@SP_EnergyPeople I’m still no further forward with my complaint and you still continue to owe me £900 whilst continuing to take £7 every time I top up with this pre pause meter for a debt I don’t have your customer service is beyond belief
@SP_EnergyPeople@GOVUK Reduced service but if I owed you £900 you would be quick to sort it and not the other way round … I had a planned complaints call that I waited 3 weeks for she rang at 5pm and not 9-11am as booked and couldn’t assist as I didn’t have meter details..
@ScottishPower@SP_EnergyPeople For almost a year I have been passed from pillar to post, been on hold for hours to eventually speak to disinterested staff and relay my story over and over and still no resolve… if I owed u £900 bet it wud be different!!
@ElimuAnn @ScottishPower@SP_EnergyPeople@ofgem I’m 😡 up till a few days before complaint call was due I could see the £900 balance on my app now I mysteriously can’t view it … WTF if I owed SP £900 I would soon know!!!!
@ScottishPower@SP_EnergyPeople moved into a house with a top up meter have continuously asked to have it taken out as it’s inaccessible or have a smart meter installed.. still waiting .. I put £20 in meter it takes £6 for debt .. what debt ?? You owe me over £900!!!!
@ScottishPower@SP_EnergyPeople when you have a planned complaints call booked for 9-11am ( waited 3 weeks for it) and instead the call is 5pm and I’m out and unable to give meter details .. planned call back at 7pm and I’m still waiting!! Almost a year of this shit show!!