Sheila DuPell Walter

[Sheila DuPell Walter @shedupell]

@AmericanAir First, you acknowledge miscommunication about your policy. Then you just reiterate it. Perhaps your agents should be aware of your policy? Although I can see why she didn’t want to accept responsibility for this kind of overkill.

[Sheila DuPell Walter @shedupell]

Death by @AmericanAir. Representative was going off shift, told me to come back to airport w/ suitcase when I got a chance to make claim. Returned a few days later, told claim must be made within 24 hours. I’m still grieving! What could have caused this damage? Thoughts?

[Sheila DuPell Walter @shedupell]

@AmericanAir DM me

[Sheila DuPell Walter @shedupell]

#frontiercommunications today is 5/01 and they’re still “working” on my paltry credit. #frontiercommunicationsisajoke

[Sheila DuPell Walter @shedupell]

#frontiercommunications lost WiFi & voice 4/10. Restored 4/18! Lost a week of work. Guess what credit I got? #frontiercommunucationsisajoke

[Sheila DuPell Walter @shedupell]

@JustineBateman Yes!

[Sheila DuPell Walter @shedupell]

@RocketMoneyApp #rocketmoneyapp takes money early from your account & makes you wait a day for cust svc

[Sheila DuPell Walter @shedupell]

@FedEx @FedExHelp #fedex apparently they don’t care that their drivers are liars or hallucinating and there’s no place to report that. Customer Service is no help and can only tell you what their screen is telling them whether it’s true or not.

[Sheila DuPell Walter @shedupell]

@Fooddotcom #fooddotcom customer assistance is non existent. Asked a question 09/09/24 and still waiting for a response. Extremely user-unfriendly site.

[Sheila DuPell Walter @shedupell]

@Pinterest I can’t believe that, in this day and age, you allow recipe pins on your site titled “Irish Car Bomb”. Wrong on so many levels!!

[Sheila DuPell Walter @shedupell]

@FoodNetwork where is @chefanneburrell? #worstcooksinamerica is not the same without her! Is this now the #antonialofaso channel? She is everywhere and we need a break.

[Sheila DuPell Walter @shedupell]

@Pinterest when trying to pin outside of the app, all boards do not appear, only recently pinned boards. Help! #pinterestsupport

[Sheila DuPell Walter @shedupell]

@Fooddotcom what’s up with the site? No matter what browser I use, it says “Access denied. You don’t have permission to access https://t.co/MswTtUigrG on this server”

[Sheila DuPell Walter @shedupell]

@Fooddotcom How can I change the order of my reviews from older to newer? The scroll won’t take me back that far and I’m looking for recipes that I made years ago.

[Sheila DuPell Walter @shedupell]

@SeatGeekHelp @seatgeek my sister purchased tickets that were never delivered. Live chat not helpful. She called a number and was offered a refund if she bought Target gift cards. Scam! Where are her tickets. DM for her email address. #seatgeekscam

[Sheila DuPell Walter @shedupell]

The saga continues. Conversation was picked up at 7:59 today. It is now 9:37. Told to call another department! First out of 7 people to tell me that! Then a response from a 3rd rep today mid-conversation. No consistency, continuity or customer care. #verizonwireless

[Sheila DuPell Walter @shedupell]

@verizonsupport took the conversation offline. 5 hours, 3 reps yesterday. Told to get back to them with more info today. 2 reps today. Last one blew me off and now I’m back where I started! You can’t make this stuff up! #verizonwireless

[Sheila DuPell Walter @shedupell]

Crickets

[Sheila DuPell Walter @shedupell]

@VerizonSupport How do I escalate to someone who can actually resolve? I’ve spoken to TOO many people and wasted countless hours of my life on this. #verizonwireless

[Sheila DuPell Walter @shedupell]

@verizon Circle jerk continues. 16 hrs over 3 mos w/customer sec. Customer since ‘98. When does it get resolved. #verizonwireless