And with a 14month old with us just off a 9hr flight - @AerLingus this experience is not only upsetting it’s embarrassing - I’d get better customer care at a car boot sale
@AerLingus by far the worst Airline to give the time of day to a mother and her baby. Our stroller never made it to Orlando from Shannon - it is stuck in Heathrow and despite having filled in the correct forms it never made it to Orlando and for two weeks we were without it
However @AerLingus cannot transport it to the terminal we are in ??? I’ve spoken to two @AerLingus representatives who keep repeating to me I need to leave Departures and go to arrivals to baggage claim - all this for something that wasn’t our fault in the first place
@AerLingus now we are back in Heathrow waiting on our connecting flight and we’ve been told we have to leave our terminal to collect the stroller and then go through security all over again - so @AerLingus can send it in a taxi to our home address if we don’t collect it here
Doesn’t make sense does it?
It’s only the most vulnerable time of a women’s life who deserves to have the support of their partner going through it.. but let’s not make that a priority.. nah best mind the GAA and get the fans in to watch a match sure!?! Imbeceils
@ranvir01 Disturbing to watch this.. it’s the football hooligans associated with British football that ruin it for their own country.. Disgusting behaviour