@ZARA_Care This level of service is unacceptable from a global brand like @ZARA . I expect an immediate update and a clear resolution, whether that’s locating my order or issuing a replacement/refund.
@ZARA@ZARA_Care Every call ends with the same scripted response: “Please wait another 24-48 (or now 48-72) hours.”
I have no idea where my actual order is, and I’m sure the customer who was supposed to receive the package I got is facing the same issue.
@ZARA@zara_care
I reported the issue immediately through your chat and customer care. It’s now been over a week, and despite multiple follow-ups, I haven’t received a single email acknowledging the issue or explaining what’s being done.
@ZARA_Care@ZARA Dear @ZARA, this has been an incredibly frustrating experience.
My order worth ₹6,990 was wrongly delivered on 16 July. The package I received contained completely different items, and to make things worse, the shipping address on it was handwritten. I reported
@rupanshiag@quaclothing Need help with my return refund amount that has been stuck with your team. I have tried reaching out to @quaclothing via email and Whatsapp and Insta hut noone had replied yet!! Its been more than 10 days return was completed but ni update post that
@rupanshiag hey Rupanshi, I have been trying to reach out to Qua’s customer service regarding refund of a returned product, but not been able to get any response on email or Whatsapp. Its been a while and I am stuck with my money lost, can you please help
Security Tip #42: Some reduce their attack surface by making their site so user-hostile that even hackers rage-quit. A classic “security by obscurity.”
Nice to see the Aero India website has fully embraced this principle… with their UX too: https://t.co/5vGkEl2x56
@IndiGo6E The flight has not yet taken off!! And the passengers are strandaed in the aerobridge for last 20 minutes. I hope you can do better than sending canned responses. This is literally harrasment
@IndiGo6E My flight 6E 979 has been delayed by more than 2 hours and no proper explanation has been given. Same thing happened on the onward route on Jan 1, flight 6E 978 where the flight was delayed by 3 hours!
Of course, as a non VIP customer we don’t have much that we can ask apart from complaining, can only hope someone reads this and takes some action. I am definitely not taking this airline in the future @IndiGo6E
It is extremely frustrating to have the same ‘operational issue’ on the same route and flight, 12 days apart! As a solo female travel traveller I will be reaching Bangalore around midnight because of your operational and unexplained delays! I feel unsafe going back at this hour.
I understand sometimes there are ops and tech issues that can cause delays, but I am unable to understand how same route same flight on different dates can have same issue, that means you are not even solving for something fundamentally wrong.
@PepperfryC@Pepperfry Raising a compliant on behalf of my friend. She bought a new sofa from Pepperfry and the item she received doesn’t look like what she bought. She raised a return request. Executive Harinder mentioned that someone will come for an inspection.
No one came and Harinder mentioned that the case is closed because the team said there is no difference. This is utter bullshit. First, the product showcased and delivered look so different. Second, no inspection is done and a bunch of lies are told.