Shefali Dixit

[Shefali Dixit @shefali_dixit]

@IndiGo6E This is still not resolved. Refunding the cancelled flught is the bare minimum, please address the remaining concerns that sent via DM.

[Shefali Dixit @shefali_dixit]

@IndiGo6E Our codeshare flight Delhi to Dublin via Istanbul for today was cancelled. PNR ET28TTV. Both me and my husband have work tomorrow morning, so far no one has reached out regarding alternate arrangements. This is appalling, horrible customer service.

[Shefali Dixit @shefali_dixit]

@IndiGo6E we have been exhausted since morning and we are geting no help from your from your ground staff

[Shefali Dixit @shefali_dixit]

@IndiGo6E Our codeshare flight Delhi to Dublin via Istanbul for today was cancelled. PNR ET28TTV. Both me and my husband have work tomorrow morning, so far no one has reached out regarding alternate arrangements. This is appalling, horrible customer service.

[Shefali Dixit @shefali_dixit]

@IndiGo6E Check DM @IndiGo6E

[Shefali Dixit @shefali_dixit]

@ViCustomerCare @ViCustomerCare i can now confirm my issue is resolved

[Shefali Dixit @shefali_dixit]

@ViCustomerCare my complaint was closed without actually resolving my issue
I still cant send sms to 199. This is unacceptable. Ref MP-V01943038760. I need this resolved now

[Shefali Dixit @shefali_dixit]

@ViCustomerCare @ViCustomerCare i am still unable to send SMS to 199 or 198. I can send sms to all other numbers. So no, my issue is not resolved. AI even got a physical sim issued, waited for 24 hours and tried even with a different phone but it did not work

[Shefali Dixit @shefali_dixit]

@ViCustomerCare @ViCustomerCare check DM again

[Shefali Dixit @shefali_dixit]

@ViCustomerCare need urgent help. I am unable to send SMS to 199 or 198. I can send to normal numbers and even 1909. Have already checked SMSC. I need to request new esim but can't send sms to 199 and I really need to change my phone ASAP.

[Shefali Dixit @shefali_dixit]

@ViCustomerCare @ViCustomerCare please respond to my DM, I really need assistance ASAP i have tried your call and chat agents and so far they have been unhelpful

[Shefali Dixit @shefali_dixit]

@ViCustomerCare Check DM

[Shefali Dixit @shefali_dixit]

@CoinDCX_Cares Can I get a confirmation email regarding the same for my records?

[Shefali Dixit @shefali_dixit]

@CoinDCX_Cares
Trying to delete my account but it only gets disabled, I want it completely deleted, I follow the whole process and on the app I get the .message account deleted but no confirmation email that account is deleted. Help ASAP

[Shefali Dixit @shefali_dixit]

@CoinDCX_Cares @CoinDCX_Cares Check DM please

[Shefali Dixit @shefali_dixit]

@CoinDCX_Cares Check DM

[Shefali Dixit @shefali_dixit]

@JioMart_Support @JioMart
Order ID 17471229630198743M, ticket number 747731735622. Order Delayed so please refund. Your customer care is unhelpful. I am no more available to receive the order due to delay from your side.

[Shefali Dixit @shefali_dixit]

@MyntraSupport @MyntraSupport Check inbox I have sent details of account.

[Shefali Dixit @shefali_dixit]

@MyntraSupport @myntra
Unable to login, OTP never gets delivered. Please assist ASAP.

[Shefali Dixit @shefali_dixit]

@MyntraSupport @MyntraSupport I have already tried this. I just need to login ASAP.

[Shefali Dixit @shefali_dixit]

@IndiGo6E @IndiGo6E Thank you for your response. So, Just to confirm, we can combine individual luggage allowance on same PNR and distribute it across upto 4 bags, is that correct?

[Shefali Dixit @shefali_dixit]

@IndiGo6E Travelling with my husband to Dublin via Istanbul , total luggage allowance 30+30=60KG. Can we carry 3 bags in total, weighing 23kg+23kg+14Kg?