@AirIndiaX you’ve cancelled my flight, but it’s been 14 days without a refund. Your AI assistant Tia cannot elaborate on details, and your 24*7 support won’t let me speak to an executive. How do i get in touch with a human being? This is exhausting.
@shoffr_in loved your service last time!
But this time when I accidentally booked return from T1 instead of T2, your customer care said they’ve made the change(I called 2 hrs before pickup), but turns out info was not relayed to the driver - wasted time for both of us. :( pls fix