@British_Airways I appreciate the feedback but I’ve tried several times to call British Airways and haven’t been able to find a single customer service representative. Please let me know the best way to speak to someone asap. @British_Airways
@British_Airways arrived at NCE from Heathrow (BA348). Luggage for entire plane was left behind at Heathrow. No staff upon arrival to let us know so we all waited 1 hour at baggage claim before learning about the bags that never arrived. No comms on when bags will get to us. #BA