@wizzy314@Macys Never ordering from Macy’s again. The worst customer service ever in the furniture department. No one cared or returned calls/emails/posts-real joke!
@Macys any luck finding my couch ordered in August? Do not buy furniture from Macy’s if your in the market. The absolute worst customer service. Our sectional was to arrive before Thanksgiving. We might see it in May???
@sheila0789@Macys Did you get your couch? We ordered one from @Macys in January and they now just charged our card. No word on delivery. The salesperson said they’ll charge our card when the couch is in....but no word.
@Macys has the worst customer service they not only messed up my Valentine’s Day. But I call to make it better and they still mess up and just say forget my order and money I spent I promise I won’t do business with them again and I will be passing this on to everyone I know
@Macys AJ or Lily any update on our sectional ordered in August? We were told it would arrive prior to Thanksgiving Day, now heading towards St. Patty’s Day! DO NOT ORDER FURNITURE FROM MACY’S for the turn around time so far is 8 months out! Shame on you!
@Macys seven months since placing our sectional order. We are still waiting on it’s arrival, no customer service what so ever! Do not buy furniture from Macy’s. Turnaround time= almost a year!
@Macys is our couch in that we ordered in August? Please contact me. A neighbor who ordered in September stated she was just called her sectional is in. Never again will we buy furniture from Macy’s. No communication with the customer regarding the sectional.
@Macys manufacturer stated our sectional left the warehouse 1/20. Yesterday, I received an email stating the sectional has been moved back, yet again. I’ve received 15 of these emails so far. Who is lying here? DO NOT BUY FURNITURE FROM MACY’S! Ordered in August!
@Macys we ordered furniture back in August of 2020 and am still awaiting the sectional to arrive. No one calls the customer at all and this the problem. An email is sent with the delay pushed back an additional two weeks. Will my sectional be here in JUNE? Compensation?
@Macys No response back! This is a joke! Ordered in AUGUST! DO NOT BUY FURNITURE FROM MACY’S. The manufacturer shipped the sectional two weeks ago. AJ flagged my account for someone to call me.....no one has bothered. So disappointing & frustrating.
@Macys@Macys no one responds! I received another notice via email our sectional was pushed back again. Ordered in August and was told we’d have before Thanksgiving! AJ waiting to hear from you. DO NOT BUY FURNITURE FROM MACY’S!
@Macys what is going on with our sectional AJ or Lily? Ordered in August, told we’d have before Thanksgiving and just received another pushed back date! Reply please!!! Call the customer, do not buy furniture from Macy’s!