Shelley Sullivan

~what you see is what you get~

[Shelley Sullivan @ShelleySullivan]

@kroger one of these things is NOT like the other yet they are SUPPOSED to be identical…seriously @kroger? Apparently not even close to being @DiGiorno won’t make that mistake again 😡🤦🏻‍♀️

[Shelley Sullivan @ShelleySullivan]

@mhp_guy Love your stuff @mhp_guy and appreciate that you DONT gatekeep dude. Was hoping for more specs on this idea though…Didn’t see the @ for socials for the person doing this or the full biz plan as mentioned in the video? Can you help?

[Shelley Sullivan @ShelleySullivan]

@SouthwestAir welp. Flight 2516 from MCO to BNA was delayed 30 min bc didn’t have a pilot. Now we’re sitting on a dark airplane bc they don’t have a place @ BNA for us to taxi in. & no update from pilot since we landed 20 min ago. Really @SouthwestAir unreal

[Shelley Sullivan @ShelleySullivan]

Yep. Still happening in this chat with agent going MIA 50 minutes ago researching a $200 plus credit @VerizonSupport @Verizon promised NUMEROUS times over a year ago for charging us for an unused iPad they forgot to disconnect.

[Verizon News @VerizonNews]

Today, we let many of our customers down and for that, we are truly sorry. They expect more from us.

We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers.

We will make this right - for any customer affected, we will provide account credits and share updates soon.

[Shelley Sullivan @ShelleySullivan]

That’s happened quite a lot….like now while I’m holding for a chat agent who went MIA 45 min ago. Wild that you guys care so little about your customers @VerizonSupport @Verizon

[Verizon News @VerizonNews]

Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.

This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us.

If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.

We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.

[Shelley Sullivan @ShelleySullivan]

@VerizonSupport been “holding” on chat for over 45 minutes—re a $200 credit that was promised for service on an unused iPad that Verizon was supposed to disconnect but didnt. Have now had 2 phone calls lasting 40+ min and 2 chats… this time they went MIA @Verizon

[Shelley Sullivan @ShelleySullivan]

@Lovesac Am I able to take them to a laundromat and wash them in warm or hot water to make sure they are “carpet beetle free” or will that ruin them…leaving me with no option besides a ridiculous drycleaning bill?! Advice?! Thanks so much!

[Shelley Sullivan @ShelleySullivan]

@Lovesac Need cleaning options for my lovesac, ottoman+ blanket …apparently a neighbor carpet mites decided to share the love 😡  All are covered in teal channeled phur. pest control said wash everything in hot water but care tags say cold water only or dry cleaning!😭

[Verizon Support @VerizonSupport]

@Im_0n1 Verizon engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible. *Jeremy

[Shelley Sullivan @ShelleySullivan]

@downdetector Bc @VerizonSupport @Verizon towers.

[Downdetector @downdetector]

🚨 At approximately 17:00 UTC, an issue with Verizon was identified on Downdetector in the United States. This currently has over 460,000 user-generated reports, stating widespread failure of mobile voice and data services.

https://t.co/DE4I9UXETZ

Let us know what problems you are experiencing ⬇️

[Shelley Sullivan @ShelleySullivan]

@downdetector Yep. Nashville TN since 9a or so 😡

[Shelley Sullivan @ShelleySullivan]

@VerizonSupport @Verizon @VerizonNews still waiting. Tick. Tock.

[Downdetector @downdetector]

Here is an updated look of the ongoing Verizon Outage that continues to impact customers across the United States. Since the start of the outage, Downdetector has now received over 1.5 million reports

Be sure to use Downdetector to keep up with the latest outage status: https://t.co/DE4I9UXETZ

[Shelley Sullivan @ShelleySullivan]

@VerizonSupport @Verizon is @ATT or @TMobile @TMobileHelp down? Nope. @Cricketnation ? Nope. But the most expensive service in the nation… Probably the world? Yep. All. Day. Long.

[Shelley Sullivan @ShelleySullivan]

@VerizonSupport I most definitely cannot hear anyone now @Verizon @VerizonNews #VerizonOutage #verizondown

[Shelley Sullivan @ShelleySullivan]

CHECK your @Verizon bill! Our fam was charged for service on a damaged IPad that was never TURNED ON for over 11 months. Last December 2024, 3 different @VerizonSupport agents (via chat+phone) promised we would be refunded over $200 (receipts below). 12 months later=NOTHING.

[Shelley Sullivan @ShelleySullivan]

@Sonicare_US @PhilipsSonicare PLEASE don’t waste your money on a toothbrush that you can only clean the bathroom with after 6 month. This was a gift and @PhilipsSonicare has chosen NOT to stand behind their products.🤷🏻‍♀️

[Shelley Sullivan @ShelleySullivan]

@VerizonSupport @edXOnline was interested in the certified supply chain analyst professional certificate/program that is incl on the home page but I can’t locate after enrolling/logging in?! Was this only incl as advertisement to sign up?! #skillshare

[Shelley Sullivan @ShelleySullivan]

Heres why I will order from @Chewy for my fur babies prescriptions etc from now on…. Placed 1st @chewy order on 11.8, shipped 11.10 & RECEIVED 11.11?! BUT placed 1st order @PetSmart on Jan 1 (simply bc I had an online coupon), & it’s STILL processing on 1.4. 🤍@Chewy

[Shelley Sullivan @ShelleySullivan]

@UPS are you kidding me?! Clearly says “lamp” on outside of package. No wonder most ppl prefer @FedEx @FedExHelp 🤷🏻‍♀️ even @USPSHelp does better than this nonsense 🤬