Human factors is basically detective work. 🕵️♂️
We don’t wear badges, but we do investigate the real causes behind incidents—digging into behaviour, design, context, and culture.
It’s not “who messed up?” but “what made it easy to go wrong?”
Clues > blame.
@KateBurkeNHS Have you looked into Bullet Journalling? I use some of their organisation/prioritisation methods (task lists, scheduling and making notes) and it’s been great for my forgetful brain - took a while to find a system that worked for me, and I change it sometimes. Worth a look…
Honoured to have played a (very small) part in this project, supporting @TeamCAS3’s chief nurse fellow Michaela in her improvement work. Great work!! @NUHNursing @NUHInstitute
3/4 of my MSc Quality and Patient Safety Improvement completed… just another year and a dissertation to go… Celebrating by watching Lilo and Stitch with my fave girl. 🎉🎉
I want to help make sure people in the leadership & practitioner communities know about the "Cambridge Elements" series on major approaches to improving quality & safety in health & care. They're written by leading authors & free to all. In date order:
1) Design creativity (coming soon)
2) Values & ethics (coming soon)
3) Statistical process control
4) Approaches to spread, scale-up & sustainability
5) Health economics
6) Governance & leadership
7) Workplace conditions
8) Reducing overuse
9) Simulation as an improvement technique
10) Implementation science
11) Operational research approaches
12) Making culture change happen
13) Collaboration-based approaches
14) Co-producing & co-designing
15) The positive deviance approach
https://t.co/Cet2bcouoD.
Edited by @THIS_Institute, published by @CambPressAssess. Thank you @MaryDixonWoods
Next identify what needs to happen to enable your drivers. These are more specific & will be your change ideas.
Use your driver diagram to identify your outcome, process & balancing measures. These will evidence that the changes are an improvement.
Every day this week I&TT will work through the model for improvement that we use at NUH.
Why do we need to do improvement?
In this video, Dr Mike Evans describes why improvement in health care is important.
https://t.co/SH6rtNnHRt
Just want to put it out there that doing the following things does not necessarily mean improvement has happened:
- An action plan
- A policy
- A checklist
- An audit
- A meeting
- An inspection
- A scoring system (warning)
- A metric / measure
🤷♀️