@NandosUK Tried that. Got told it would be another 15 minutes for the butterfly chicken. Opted instead for extra 4 chicken thighs. Still took another 15 minutes for our food to come out
@NandosUK can you explain why I’ve been sat in your Bluewater branch for over 30 minutes without being served my food?? Shocking service here today and not exactly busy
It may be the middle of the night but we can still have our afternoon tea. Celebrating the jubilee ED style @EmmaTomkinson3 @bethanhutton @EDPht @PHU_NHS
Final day of our first RPIW with colleagues across ED AMU & Ops. Combining a rigorous improvement approach with their vast experience and deep compassion to design improvements for patients and staff. Such an opportunity, ‘report out’ later today! @QAHospitalNews @EDPht
Emergency Department RPIW day 5 @portsmouthqi 4am and I'm wide awake! 2 of my reflections: (1) huge opportunity here for the Trust to improve lives of staff & patients, they must seize it (2) deffo one of the best RPIW weeks anywhere ever, and it's their very first one! ❤🏆💯💥
Reflection of the day… all of the teams improvement ideas are supported by evidence and underpinned by lean methodology. As we adopt this approach we must be brave and hold firm knowing that if we follow and protect it we will see a positive change for pts and staff.
@KedziaSean @hardykate1@frances_wiseman @QAHospitalNews Exciting times ahead. Pushing forwards with improvements which will help our team and ultimately improve our patient experience