One rep even hung up on me when I asked for confirmation over email before sharing the same videos again via WhatsApp.
So this is your support model now?
•Customer asks for email assurance
•Agent disconnects
Unprofessional and shady. @zoomcarvictim
Ticket #1781734: “You’ll hear back in 24–48 hours.”
Ticket #1782364: “Resolved in 6 hours.”
🕒 It’s been nearly a week now. No callback. No solution. No responsibility. Just scripted replies and ghosting.
Tired of the lies. @cyberpolice_up