It is so frustrating, she should know it as an Converge agent she should be responsible knowing her products and diligently informing her customer, but she did not. I need this plan upgraded now, i need it for work and have it connected to a LAN. Please help @TheFiberMaster
@TheFiberMaster Hi, Sir Dennis. Iβm sorry for using this platform & for reaching out to you. I just really need someone to help me with my internet conversion and nobody is taking action about it. Itβs about my internet plan which I did not asked for.
I donβt know why she never told me those, and she also said that it can be upgrade anytime free of charge but when I was trying to upgrade it they said it cannot be. I tried asking your agent and she just replied βhindi ko kasi alamβ.
Again @SecurityBankPH , your app is a crap! First weβre unable to log in, now instapay is unavailable as always! Your users has urgent matters to do & your the main reason of delays. Your customer service is unbelievable too!! #Securitybank#securitybankph#worstbankingexperience
@SecurityBankPH Itβs almost 24 hours and yet nobody is responding on my emails. Where did my money go? Aside from youβre app thatβs barely working properly, work on your customer care as well. So disappointing!
And the amount was not receive to the bank I was transferring to. In short, the money went missing! Nobody wants to answer to my emails!!!! Aside from that your mobile app is always nit working.
@SecurityBankPH Iβve been sending you emails & chats through fb. No one seems yo care about responding. This is so frustrating. I transferred an amount to another bank account the request was rejected and yet it was deducted to my balance.