@ATTHelp Another back and forth calls early 2019 I was convinced that the issue was finally resolved. It's not. I don't understand the logic that I have to pay for a service I never used, I have to deal with a problem that your system created. I dunt know why I have to deal with all this?
@ATTHelp I only found out because Credit Karma notified me. Nobody from collection agency contacted me. This happened because your team failed to follow through an escalated case back in 2018 and told me in two weeks it would resolve. Itβs not.
@adidas Your product is great but you need to improve your customer support. You guys use Qualtrics and customer reporting system but you don't even use them to follow up. You need to have a customer empathy which you clearly have 0 care.
If your customer clicks on an #unsubscribe email link, that means we want to unsubscribe. No need to take us to a page with so many radio buttons with options (this is called email preference).
@LochBucane@JaniceBencosme Of course you aren't sensitive to this because you don't have eyes like that. It's like saying chinks to a Caucasian. Try and be in our shoes dude. Also I lived in Asia for decades, we never do this to others.
@freedomfrymusic it was an awesome performance at Intuit yesterday. What's the name of the last song you played yesterday? Am looking on iTunes but can't find it. Thanks much. Looking forward to watch you guys on the concert!