Shiprocket Care

Official support handle for @shiprocketIndia

[Shiprocket Care @ShiprocketCare]

Hi Shah! If you have already received the shipment, kindly ignore the order notifications. These notifications may continue to appear until the shipment status is updated to "Delivered" by the courier partner and reflected on our portal. Once the status is updated, you will stop receiving these notifications. Thank you for your understanding. ~AD https://t.co/qeajzYJdLw

[Shiprocket Care @ShiprocketCare]

@DeepakK15 Hi! Please be informed that I am unable to fetch any details with order ID 2979. Kindly share the AWB/Tracking ID number via DM so I can assist you further. ~SJ

https://t.co/oxgNBTapkT

[Shiprocket Care @ShiprocketCare]

Hi! I understand your concern. However, as per the details checked, the relevant team has requested some details to investigate this further, but you have not provided them yet. Kindly share the following details via DM so that I can look into this matter and assist you further:

Images of the delivered shipment package with the AWB number clearly visible.

Images of the inner contents of the delivered shipment.

Confirmation of how the client paid the COD amount (cash or online).

Shipment delivery date.

https://t.co/qeajzYJdLw

[Shiprocket Care @ShiprocketCare]

@SidheshGoud Hi! I want you to know that I've shared an update with you via DM. Please take a look at your inbox, and I'll ensure to keep you posted on the progress. ~ SJ

[Shiprocket Care @ShiprocketCare]

@MahataRocky Hi Rocky! Please be informed that your shipment was picked up today and is scheduled for delivery on 19/10/2026. I kindly request you to wait until the estimated delivery date for the delivery attempt. For any further assistance, please reach out to the seller directly. ~TS

[Shiprocket Care @ShiprocketCare]

@Dhotrad1 Hi, as checked, the shipment has been delivered. Hope your concern has been resolved. ~TS

[Shiprocket Care @ShiprocketCare]

@UMBCUP Hi, I understand your concern. Without these details, further investigation cannot be conducted. Please share the required details with us via DM to assist you further. ~TS https://t.co/oxgNBTapkT

[Shiprocket Care @ShiprocketCare]

@VigneshSriram97 We have shared feedback with our courier partner regarding this issue and requested them to take the necessary measures to ensure that such an incident does not occur again in the future. ~TS

[Shiprocket Care @ShiprocketCare]

@RICHACH47525657 Hi! We understand your concern. Shiprocket is an eCommerce and D2C platform that supports sellers with logistics and fulfillment, but we don’t sell or manage the products directly. Please reach out to your seller for further assistance. ~SP

[Shiprocket Care @ShiprocketCare]

@Aadarsh_Kumar07 Hi, We are unable to fetch any details with AWB SF38715453210. Please DM us correct details so that we can assist you ahead. ~SP

[Shiprocket Care @ShiprocketCare]

@shivasharma2002 Hi, Please rest assured that we’re actively working to resolve the issue as quickly as possible. Your patience and understanding mean a lot to us. ~SP

[Shiprocket Care @ShiprocketCare]

@raza_vakil Hi, I would like to inform you that shipment with AWB 94391823041118 has been picked up. Hope your issue has been resolved. ~SP

[Shiprocket Care @ShiprocketCare]

@Vinodborse95 Please rest assured that we’re actively working to resolve the issue as quickly as possible. Your patience and understanding mean a lot to us. ~SP

[Shiprocket Care @ShiprocketCare]

@Pradee_upadhya Hi, Please rest assured that we’re actively working to resolve the issue as quickly as possible. Your patience and understanding mean a lot to us. ~SP

[Shiprocket Care @ShiprocketCare]

@Uttam_Singh7 Hi, I completely understand your concern, and I want you to know that we're giving this our immediate attention. I've shared an update with you via DM. Please take a look at your inbox. ~AD

[Shiprocket Care @ShiprocketCare]

@zakir95hussain Hi, I request you to please share your registered mobile number with us via DM to assist you further. ~TS https://t.co/oxgNBTapkT

[Shiprocket Care @ShiprocketCare]

@sundramakash Hi, I tried connecting with you on 9177*021**, but the call was busy. I request you to kindly share a convenient time for a callback via DM so that I can connect with you and assist you further.

~TS https://t.co/oxgNBTapkT

[Shiprocket Care @ShiprocketCare]

Hi Rocky! Please be informed that your shipment was picked up today and is scheduled for delivery on 19/10/2026. I kindly request you to wait until the estimated delivery date for the delivery attempt. For any further assistance, please reach out to the seller directly. ~AD https://t.co/qeajzYJdLw

[Shiprocket Care @ShiprocketCare]

@arjunkiranarjun Hi! Please be informed that I have been trying to reach you; however, the calls have gone unanswered. Kindly share your alternate contact number so that I can assist you further. ~SJ

https://t.co/oxgNBTapkT

[Shiprocket Care @ShiprocketCare]

Hi, I want to inform you that Shiprocket is an eCommerce and D2C enablement platform that provides logistics, fulfillment, checkout, and post-purchase solutions to businesses. Also, we do not sell, supply, or control the products shipped by sellers. For further assistance, we request you to please connect with the seller of this shipment. ~AD https://t.co/qeajzYJdLw