ShipStation Support

⚙️ Follow for service updates and tips from the @ShipStation team.
Need to reach us directly? 📧 [email protected].

[ShipStation Support @shipstationhelp]

@masonyg @ShipStation Hey there, thank you for bringing this to our attention! We're sorry this login issue has affected you as well. You can stay up to date on this issue by following our status page at https://t.co/RzB9eDG5lP

[ShipStation Support @shipstationhelp]

@richboos Hey there, thank you for bringing this to our attention! We're sorry this login issue has affected you as well. You can stay up to date on this issue by following our status page at https://t.co/RzB9eDGDbn

[ShipStation Support @shipstationhelp]

@MsVegasMary Hey there, thank you for bringing this to our attention! We're sorry this login issue has affected you as well. You can stay up to date on this issue by following our status page at https://t.co/RzB9eDG5lP

[ShipStation Support @shipstationhelp]

@NJ_wood88 @ShipStation Hey there, thank you for reaching out and letting us know that this is affecting you as well! You can stay up to date about this issue on our status page here: https://t.co/mq6Wm2Aoeq

[ShipStation Support @shipstationhelp]

@lizgiorgi @ShipStation Hey Liz, that sounds super frustrating! Please shoot us a message with your account email or the ticket and we'll get this investigated. Hoping to hear back soon!

[ShipStation Support @shipstationhelp]

@EpicMedical Hey there, thanks for bringing this to our attention! Please shoot us a DM with your ShipStation account email, and we'll have a team member take a look at this rate discrepancy you're seeing. Hoping to hear back soon!

[ShipStation Support @shipstationhelp]

@Digibyte_BTC Hey there, sorry to hear you've had some trouble with our login process! Can you please shoot us a message with your ShipStation account email so we can have a team member take a look and see what we can do to help? Hoping to hear back soon! https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@splitjawhc Hey there, if there's anything we can do to help, please shoot us a message! https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@SchilderMark Hey there Mark! Thanks for reaching out. This issue has since been resolved 🙌. If there is anything further we can assist with, we're happy to help. Happy shipping!

[ShipStation Support @shipstationhelp]

@billr578 Hey Bill, please shoot us a DM with your ShipStation account email so we can look into options for you! Hoping to hear back soon. https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@NSFWorshipp Woohoo! We're glad to have you with us — here's to getting ship done. Welcome aboard! 📦

[ShipStation Support @shipstationhelp]

@1000asins Thank you for the feedback, Dan! We're glad to hear ShipStation’s interface, platform integrations, and discounted shipping rates are helping support your business. We appreciate your shoutout!

[ShipStation Support @shipstationhelp]

@tyler_santone Hey Tyler, we’re glad to hear ShipStation’s been making things easier! If there’s anything we can help with on our end, feel free to DM us—we’re here for you. https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@JunkyardLola Hey there, thanks for getting in touch! Shoot us a message with your ShipStation account email and we'll have a team member reach out to investigate this for you. These are likely post-shipping adjustment charges, but we'll be happy to clarify. Hoping to hear back soon! https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@rolo_stuff Hey there, we'll be happy to investigate this issue and see if there's anything we can do to help! Please shoot us a DM with your ShipStation account email and some additional context, and we'll have someone get in touch. Hoping to hear back soon!

[ShipStation Support @shipstationhelp]

@Teams Hey there, sorry to hear you're having some trouble getting the help you need! Please shoot us a DM with your ShipStation account email, and we'll have a team member get in touch to help! Hoping to hear back soon. https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@unworthyremnant Hey there, sorry to hear you're having some issues! Could you shoot us a message with the ticket number or your ShipStation account email so we can take a look and see what we can do to help? Hoping to hear back soon! https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@BumpstockBarbie We know which one we'd suggest! Let us know if you need help getting your account set up, and we'll have a team member get in touch! https://t.co/4nHjyAx7ia

[ShipStation Support @shipstationhelp]

@MsVegasMary Hey there, thanks for reaching out! We are currently seeing some address validation issues. If you could shoot us a DM with your ShipStation account email, we'll have a team member get in touch to assist with this and let you know when it's resolved.

[ShipStation Support @shipstationhelp]

@BuyRockNRoll Hey there, thanks for letting us know you've been having some issues staying logged in! Sorry to hear about that. Can you please shoot us a DM with your ShipStation account email and the kind of mobile device you're using? Hoping to hear back soon!