Global L&D Learning Innovation Director @BCG. Strategy & Innovation | Gen AI in Talent Development | Digital Learning Transformation | Skills. Views are my own.
Hi @British_Airways I filed a baggage damage claim for my Feb 9th flight (LON → NYC). Case #05443235, Booking ref #KP2J25. It’s been over 2 weeks with no response. Your phone line and virtual chat haven’t helped. Please assist.