Ordered pastries from @zomato for someone's birthday. Got one pastry SMASHED & upside down, the other broken and melted beyond recognition. Sent clear photos as proof - the bot's reply? "Could not validate the spillage."
@zomato No human support anywhere in the chat, just an endless bot loop sending me back to the main menu. Is this what paying customers get? A ruined birthday and a bot that can't read its own photos. #Zomato#ZomatoFail#CustomerServiceFail
@flomattressin i mailed it to customer support and Escalation team on 7th Oct, After continuous efforts and calling againa and again on 10th Oct the escalation team called and promised to take care the issue in next 24-48 hours.
When you guys are planning to resolve it?
@zomato i am a gold member and had issues with my order number 5535190379.
I raised the concern with ZIA and the resolution provided was awful. trust me Machines can never take the place of humans all the time specially when it comes to customer support. Please look into it.
@ICC Why the trophy wasn't shared? Neither @englandcricket nor @NewZealandCric1 wanted to give up the cup. They tied everything and this wasn't a T20 match, the rule to announce 50over WC winner based on number of boundaries doesn't seems much fair @cricketworldcup#CWC19Final
@ChennaiIPL@YUVSTRONG12 Please please take YUVI in CSK for next IPL season.... We are dying to see @msdhoni@YUVSTRONG12 play together one last time... Finish it together one last time .... Celebrate together one last time.... @ChennaiIPL you can make it possible for the fans.
-A wish of million fans